Collections /Accounts Receivable Specialist

Company: Ampcus Incorporated
Location: Reston
Posted on: June 17, 2022

Job Description:

Job DescriptionDescription:Client is looking for a positive, upbeat, Collections and Accounts Receivable Specialist. Candidate should enjoy working in a challenging environment, embrace problem solving, and possess a great customer service attitude. Primary responsibilities include making telephone and email outreach to delinquent accounts, and researching/resolving account balances, posting account adjustments, and ad-hoc billing. As a key player in a small team, candidate should possess the ability to multi-task, work efficiently under pressure and be a strong team player. The ability to work overtime with short notice is required. Resume must clearly outline the required skill/experienceProfiles: 2 -4 year AR Collections specialist with high volume call experience, customer service oriented, attention to detail, problem solving and adept at dealing with enterprise level collections endeavors.Responsibilities: Make a minimum of 35 outbound collection calls each day Interact with customers by phone and in email Perform customer account reconciliations and post adjustments in billing system Reconcile payment adjustments to billing system Review and resolve customer service inquiries Accurately sort, manipulate and analyze large volumes of data Develop and keep current, all standard operating procedures related to assigned tasks Proactively communicate with management on trends/ activity /challenges Investigate open payments and resolve discrepancies. Review, research and accurately process all unapplied and unassigned cash payments Generate reports on a month's basis detailing activities, progress, and issues from the previous month's activities. Create invoices according to contract, or transaction details Assist other team members during high volume periods Other duties as assigned Required Experience and Skills: Minimum of 2 years collections experience with persistent follow-up Proficient with MS Teams application Comfortable in a fast paced, heavy workload environment Working knowledge of accounting concepts (debits and credits) Substantive experience with performing accurate and efficient data analysis in MS Excel. Must have knowledge of Pivot tables, and formulas Detail oriented and a strong problem solver with a questioning mindset Strong organization and prioritization with the ability to remain on task Ability to define problems, collect information, establish facts, and summarize results orally & in writing Embrace the ability to work independently and adapt to a fast-changing environment Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency Ability to define problems, collect information, establish facts, and summarize results orally & in writing Embrace the ability to work independently and adapt to a fast-changing environment Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency Excellent verbal and written communication skillsPreferred Experience and Skills: Associates degree in Accounting, Bachelors preferred Experience creating customer invoices/customer billing Experience with Lawson Accounting Software is a plusTECHNICAL SKILLSMust HaveAccounts ReceivableAdvanced ExcelAdvanced verbal and written communication skillsAssociates DegreeCollectionsData manipulationMS TeamsPayment AdjustmentsNice To Have bachelor's degreeLawson

Keywords: Ampcus Incorporated, Reston , Collections /Accounts Receivable Specialist, Accounting, Auditing , Reston, Virginia