Collections /Accounts Receivable Specialist
Company: Ampcus Incorporated
Location: Reston
Posted on: June 17, 2022
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Job Description:
Job DescriptionDescription:Client is looking for a positive,
upbeat, Collections and Accounts Receivable Specialist. Candidate
should enjoy working in a challenging environment, embrace problem
solving, and possess a great customer service attitude. Primary
responsibilities include making telephone and email outreach to
delinquent accounts, and researching/resolving account balances,
posting account adjustments, and ad-hoc billing. As a key player in
a small team, candidate should possess the ability to multi-task,
work efficiently under pressure and be a strong team player. The
ability to work overtime with short notice is required. Resume must
clearly outline the required skill/experienceProfiles: 2 -4 year AR
Collections specialist with high volume call experience, customer
service oriented, attention to detail, problem solving and adept at
dealing with enterprise level collections
endeavors.Responsibilities: Make a minimum of 35 outbound
collection calls each day Interact with customers by phone and in
email Perform customer account reconciliations and post adjustments
in billing system Reconcile payment adjustments to billing system
Review and resolve customer service inquiries Accurately sort,
manipulate and analyze large volumes of data Develop and keep
current, all standard operating procedures related to assigned
tasks Proactively communicate with management on trends/ activity
/challenges Investigate open payments and resolve discrepancies.
Review, research and accurately process all unapplied and
unassigned cash payments Generate reports on a month's basis
detailing activities, progress, and issues from the previous
month's activities. Create invoices according to contract, or
transaction details Assist other team members during high volume
periods Other duties as assigned Required Experience and Skills:
Minimum of 2 years collections experience with persistent follow-up
Proficient with MS Teams application Comfortable in a fast paced,
heavy workload environment Working knowledge of accounting concepts
(debits and credits) Substantive experience with performing
accurate and efficient data analysis in MS Excel. Must have
knowledge of Pivot tables, and formulas Detail oriented and a
strong problem solver with a questioning mindset Strong
organization and prioritization with the ability to remain on task
Ability to define problems, collect information, establish facts,
and summarize results orally & in writing Embrace the ability to
work independently and adapt to a fast-changing environment
Self-disciplined and capable of identifying and completing critical
tasks independently and with a sense of urgency Ability to define
problems, collect information, establish facts, and summarize
results orally & in writing Embrace the ability to work
independently and adapt to a fast-changing environment
Self-disciplined and capable of identifying and completing critical
tasks independently and with a sense of urgency Excellent verbal
and written communication skillsPreferred Experience and Skills:
Associates degree in Accounting, Bachelors preferred Experience
creating customer invoices/customer billing Experience with Lawson
Accounting Software is a plusTECHNICAL SKILLSMust HaveAccounts
ReceivableAdvanced ExcelAdvanced verbal and written communication
skillsAssociates DegreeCollectionsData manipulationMS TeamsPayment
AdjustmentsNice To Have bachelor's degreeLawson
Keywords: Ampcus Incorporated, Reston , Collections /Accounts Receivable Specialist, Accounting, Auditing , Reston, Virginia
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