Residential Plumbing Service Technician

Company: Zimmerman Plumbing & Heating, Inc.
Location: Mechanicsburg
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: 401(k) matching Company car Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Customer-based activities involved in this position require an individual who is professional, independent, adaptable, dependable, and who possesses initiative within the scope of his/her experience. The ability to effectively communicate with all customers and fellow staff. Representative duties include: Perform repairs, installation, routine service and maintenance on residential and light commercial plumbing equipment to the standards set forth by ZPH through initial and on-going training Assess client concerns and provide recommendations to address their concerns Make necessary on-site repairs or schedule repairs to be completed with client approval Keep detailed account of work performed during each scheduled appointment, including all information and signatures All on-site financial transactions for completed work by clients and the responsible handling of cash, checks, and credit cards after work is completed The ability to effectively use and take care of a company provided mobile communication device after trial employment period. Provide timely and professional communication through email, text, and phone to fellow staff and clients Utilize and understand company dispatching software Maintain a professional appearance at all times - company uniforms provided Perform related duties as assigned by manager, supervisor, or President Physical demands include driving, getting in and out of a work truck, lifting tools and equipment in and out of a truck, climbing ladders and stairs, bending and stretching to gain access to equipment located throughout homes and businesses Perform job duties without direct oversight or assistance Maintain regular communication with office personnel for status updates and job scheduling Submit parts-requests to the Parts Department for Work in Progress (WIPs) repairs and follow-through with work-in-progress jobs with clients and office staff Provide thorough and prompt follow-up communication to clients Maintain a clean, organized and fully stocked company vehicle; which are to be washed weekly and waxed twice a year Provide personal tools as set forth by company tool policy Working hours typically between 7 a.m. and 4 p.m. Monday through Friday with the understanding that hours will fluctuate. Some Saturdays may be available. Schedules will be determined at the time of hire. After-hours coverage will be determined by Plumbing Supervisor Provide all clients with absolute discretion and privacy regarding them, their family, home and anything therein before, during, and after work is completed Keep all client relationships consistent, positive and only as working relationships Adherence to ZPH handbook, policies and procedures

Keywords: Zimmerman Plumbing & Heating, Inc., Reston , Residential Plumbing Service Technician, Construction - Building Trades , Mechanicsburg, Virginia