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Service Now / DevOps Engineer

Company: Lenmar Consulting, Inc.
Location: Reston
Posted on: May 15, 2022

Job Description:

Job Description

Senior DevOps Engineer - Service Now
Reston, VA, 20190

THIS IS FULL TIME, NO SPONSORSHIP AT THIS TIME
Fill out if applying in order to qualify
Skill Matrix: (Years of Experience)

  • 5-8 years of experience in ServiceNow development and administration.
  • Bachelor's degree in Computer Science, Engineering or MIS
  • Experience in monitoring.
  • Experience with integrating ServiceNow with other applications including O365, SailPoint, and Workday
  • JavaScript development in ServiceNow applications
  • maintaining a production ServiceNow deployment
  • ServiceNow Flow Designer
  • Atlassian
  • ServiceNow Certified Application Developer/Administrator certification The Senior DevOps Engineer will leverage knowledge and experience in ServiceNow practices, automation, and digital workflow design to assist the Client in implementing and leveraging a growing set of services and features to run mission-critical applications.
    The successful candidate will have an interest and background in cloud technologies. This person will act as lead for the Client's ServiceNow deployment, working to deploy workflows and solutions that empower the Client staff to work more efficiently and effectively. The successful candidate will be a highly motivated and communicative team player to work on a fast-paced team that is building services using cloud technologies following Agile best practices.

    What you'll do
    o Ownership for ServiceNow as a workforce product including upgrades, license management, role and permission management, and application support for production and lower environments
    o Analyze business requirements and align with ServiceNow capabilities to deliver an improved user experience
    o Maintain a thorough understanding of existing and emerging ServiceNow features to drive improvements to workforce productivity and reduce operational costs
    o Responsibilities for the design, development, support, and lifecycle of ServiceNow applications
    o Architect and document designs using best practices with a focus on security
    o Integrate and implement cloud services in support of workforce efficiency and automation

    JOB KNOWLEDGE
    o Knowledgeable in all areas within functional scope of responsibilities
    o Applies education, training and experience in a particular occupation to perform professional responsibilities independently
    o Uses in-depth knowledge of Client programs, products or services to meet constituent needs effectively. (we can cut this out of the job description)
    ANALYSIS
    o Prepares analysis of cost, available material and staff resources and anticipated revenues
    o Employ reviews to reduce cycle time and maintain quality
    About you
    Bachelor's degree in Computer Science, Engineering or MIS
    5-8 years of experience in ServiceNow development and administration.
    Experience in monitoring. Be proactive to identify problems before they happen.
    Excellent written and verbal communication, able to collaborate and rally support
    More about you
    Experience with ServiceNow Flow Designer and building complex workflows with a focus on reusability
    Experience with maintaining a production ServiceNow deployment with an eye towards automation and self-service
    Experience as a Team Lead in the ServiceNow space is preferred
    Experience with integrating ServiceNow with other applications including O365, SailPoint, and Workday
    Experience using ServiceNow and Atlassian a plus.
    Experience working in an Agile-Scrum environment.
    Experience with JavaScript development in ServiceNow applications
    ServiceNow Certified Application Developer/Administrator certification a plus
    Excellent interpersonal and collaboration skills with the ability to work with a diverse set of colleagues
    Strong decision-making, problem-solving skills, critical thinking and testing skills
    Self-starter with the ability to set priorities, work independently, and attain goals
    Ethos of continuous improvement and interest in learning new things
    Strong ability to understand and internalize the big picture and broader implications

    Kathy DiBari

Keywords: Lenmar Consulting, Inc., Reston , Service Now / DevOps Engineer, Engineering , Reston, Virginia

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