Network Operations Center Engineer (TS/SCI)
Company: Red Gate Group
Location: Reston
Posted on: June 21, 2022
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Job Description:
At -RED GATE -we do -everything we can to serve our
clients:Using the right technical skills, unique methodologies,
best practices, and integrated technology, we help clients
implement bold solutions. New approaches to emerging and evolving
threats. Non-traditional ways to overcome entrenched obstacles.
Advantage through opportunity. If you have a serious challenge or
problem, we can help you solve it. - The below job description
-provides details on how this role will help to serve our
clients.Administers and maintains network and server resources in
support of routine and mission-focused operations; resolves
reported and detected incidents to ensure the smooth operation of
the network and attached systems. Applies advanced consulting
skills and/or extensive technical expertise, full industry
knowledge. Conducts and manages monitoring of overall system health
across the enterprise. - Develops innovative solutions to complex
problems. Works without explicit direction; mentors and may
supervise team members.Key Role Description:Performs real-time
monitoring and maintenance operations of network device, server
assets, and mission critical systems, enterprise services, and
networking infrastructure across multiple physical sites on
disparate networks. Servers as Tier III support to escalate and
resolve technical issues on operational network environments.
Collaborates across multiple engineering disciplines, resolving
network incidents to ensure optimal network operation center
performance. Builds, configures, tests, hardens, and decommissions
Windows and Linux servers. Conducts in-depth research into
vendor-specific technical documentation, system event logs to
identify root causes and provide expert recommendations to resolve
long-standing issues. Configures interfaces on Cisco IOS, IOS-XE,
IIOS-XR, and NX-OS devices. - Develops/modifies zone-based firewall
policies on Juniper SRX Firewalls. Conducts firewall changes,
creates or troubleshoots F5 iRules, manages DNS entries and port
security. Logs and tracks all work products in ticketing system,
recording applied diagnostic techniques used to complete the tasks.
Develops and maintains comprehensive documentation for all
troubleshooting procedures, patching plans, and required fix
actions.+ Bachelor's degree AND; -+ 5+ years directly related
experience or Master's degree and 3+ years directly related
experience. Years of experience may be accepted in lieu of degree
for certain roles. Certifications may be accepted in lieu of a
degree for certain technical roles.+ Experience with an Operations
and System/Network Administration role, performing O,
troubleshooting of existing systems, and ability providing some
system engineering and system integration support+ Knowledge of
networking (routing and switching, firewall management, and client
connectivity issues), system administration (Windows and Linux
experience both valuable), security posture assessment and
remediation+ Ability to troubleshoot issues across multiple teams
and disciplines, clearly communicate and track reporting
requirements, quickly gain expertise on a variety of new systems
and applications, manage multiple simultaneous projects, coordinate
with both internal and external teams+ Firm grasp of common TCP/IP
ports and protocols (DHCP, DNS, SMTP, SNMP, SSH, LDAP, etc.)+
Knowledge of the Open Systems Interconnection (OSI) Model and
relevant troubleshooting steps for layers 1-4+ Experience
developing and enhancing IT troubleshooting processes and standard
operating procedures+ Understanding of Active Directory structure
and Group Policy Objects+ Ability to quickly and clearly
communicate both verbally and in writing across multiple platforms+
Certification: 8570 compliant IAT level 2 certificationDesired
Qualifications:+ Experience with monitoring solutions such as
SolarWinds, Infoblox, Splunk, or Cisco ISE+ Knowledge of process
improvement methodologies and process engineering+ Ability to
troubleshoot complex technical issues involving network
configuration, server configuration, and application configuration+
Ability to document processes and lessons learned+ Ability to
research new and emerging technologies and document
recommendations+ Ability to extract and document user requirements+
Experience with virtualization, including VMware and VDI+
Experience with task automation or system orchestration via
PowerShell, RHEL, Ansible+ Knowledge of vulnerability and STIG
scanning tools, including Nessus, SCC Tool, ACAS, and Tanium+
Experience with basic network administration, including switchport
configuration, zone-based firewall policy management, DHCP support,
and DNS management+ Experience with managing enterprise
applications such as Microsoft Exchange, JIRA, Microsoft SCCM/MECM,
and Skype for BusinessThe Red Gate Group, Ltd. is an Equal
Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd.
considers applicants without regard to race, color, religion, age,
national origin, ancestry, ethnicity, gender, gender identity,
gender expression, sexual orientation, marital status, veteran
status, disability, genetic information, citizenship status, or
membership in any other group protected by federal, state, or local
law. - EEO is the Law
(https://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf)
Keywords: Red Gate Group, Reston , Network Operations Center Engineer (TS/SCI), Engineering , Reston, Virginia
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