Network Operations Center Engineer (TS/SCI Required)
Company: For Your Information, Inc.
Posted on: June 24, 2022
FYI For Your Information, Inc. is one of the fastest growing and
most successful woman-owned Federal contractors in the country. We
have won awards for being a Great Place to Work and continue to
make ground-breaking advancements. We focus on career development
and promotion people are the core of everything we do. If you are
looking for a career and not just a job, you're in the right
FYI For Your Information, Inc., is a Woman-Owned Small Business GSA
schedule vendor that is a premier provider of Human Capital,
Training, and Information Technology services.
FYI attributes this capacity to deliver quality services to many
factors, including FYI's in-house recruiters, senior HR
professionals, corporate administrative staff, and agile, committed
management resources. FYI's focus on the national, regional and
local requirements of its customers, and a corporate organizational
structure with sufficient depth of skills and authority to deploy
and manage scalable teams, allows FYI to be responsive to the
real-time needs of our Federal clients.
FYI's Benefits/Incentives: What is in it for you?
Opportunity to work remotely (per contract requirements).
A knowledgeable, high-achieving, experienced, and fun team.
A diverse work atmosphere.
The chance to be part of a rapidly growing company and the next
Team building and innovation.
A competitive base salary with a loaded benefits package plus
Personal computer device allowance.
Administers and maintains network and server resources in support
of routine and mission-focused operations; resolves reported and
detected incidents to ensure the smooth operation of the network
and attached systems. Applies advanced consulting skills and/or
extensive technical expertise, full industry knowledge. Conducts
and manages monitoring of overall system health across the
enterprise. Develops innovative solutions to complex problems.
Works without explicit direction; mentors and may supervise team
members. Bachelor's degree and 5+ years directly related experience
or Master's degree and 3+ years directly related experience. Years
of experience may be accepted in lieu of degree for certain roles.
Certifications may be accepted in lieu of a degree for certain
Key Role Description:
Performs real-time monitoring and maintenance operations of network
device, server assets, and mission critical systems, enterprise
services, and networking infrastructure across multiple physical
sites on disparate networks. Servers as Tier III support to
escalate and resolve technical issues on operational network
environments. Collaborates across multiple engineering disciplines,
resolving network incidents to ensure optimal network operation
center performance. Builds, configures, tests, hardens, and
decommissions Windows and Linux servers. Conducts in-depth research
into vendor-specific technical documentation, system event logs to
identify root causes and provide expert recommendations to resolve
long-standing issues. Configures interfaces on Cisco IOS, IOS-XE,
IIOS-XR, and NX-OS devices. Develops/modifies zone-based firewall
policies on Juniper SRX Firewalls. Conducts firewall changes,
creates or troubleshoots F5 iRules, manages DNS entries and port
security. Logs and tracks all work products in ticketing system,
recording applied diagnostic techniques used to complete the tasks.
Develops and maintains comprehensive documentation for all
troubleshooting procedures, patching plans, and required fix
Experience with an Operations and System/Network Administration
role, performing O&M, troubleshooting of existing systems, and
ability providing some system engineering and system integration
Knowledge of networking (routing and switching, firewall
management, and client connectivity issues), system administration
(Windows and Linux experience both valuable), security posture
assessment and remediation
Ability to troubleshoot issues across multiple teams and
disciplines, clearly communicate and track reporting requirements,
quickly gain expertise on a variety of new systems and
applications, manage multiple simultaneous projects, coordinate
with both internal and external teams
Firm grasp of common TCP/IP ports and protocols (DHCP, DNS, SMTP,
SNMP, SSH, LDAP, etc.)
Knowledge of the Open Systems Interconnection (OSI) Model and
relevant troubleshooting steps for layers 1-4
Experience developing and enhancing IT troubleshooting processes
and standard operating procedures
Understanding of Active Directory structure and Group Policy
Ability to quickly and clearly communicate both verbally and in
writing across multiple platforms
Certification: 8570 compliant IAT level 2 certification
Nice if you have:
Experience with monitoring solutions such as SolarWinds, Infoblox,
Splunk, or Cisco Client
Knowledge of process improvement methodologies and process
Ability to troubleshoot complex technical issues involving network
configuration, server configuration, and application
Ability to document processes and lessons learned
Ability to research new and emerging technologies and document
Ability to extract and document user requirements
Experience with virtualization, including VMware and VDI
Experience with task automation or system orchestration via
PowerShell, RHEL, Ansible
Knowledge of vulnerability and STIG scanning tools, including
Nessus, SCC Tool, ACAS, and Tanium
Experience with basic network administration, including switchport
configuration, zone-based firewall policy management, DHCP support,
and DNS management
Experience with managing enterprise applications such as Microsoft
Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business
Applicants selected will be subject to a security investigation and
may need to meet eligibility requirements for access to classified
information; TS/SCI clearance is required.
We are an equal opportunity employer and value diversity. All
employment is decided on the basis of qualifications, merit and
Keywords: For Your Information, Inc., Reston , Network Operations Center Engineer (TS/SCI Required), Engineering , Reston, Virginia
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