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Sr. Manager Global Network Operational Support Engineering

Company: Transaction Network Services
Location: Reston
Posted on: September 15, 2018

Job Description:

Sr. Manager Global Network Operational Support Engineering Position Description As the Manager of the Global Network Operational Support Engineering team you will be responsible for maintaining the consistency and integrity of our Global Network IP Backbone and Data Centers as well as driving process improvements for BAU network capacity augments and the deployment of equipment to support new business opportunities. Primary Duties and Responsibilities:

  • Participates with other senior management to establish strategic plans and objectives
  • Detailed knowledge of company allows for innovative concepts and promoting of new ideas
  • Works on complex issues where analysis of situations or data requires both functional expertise and in-depth company knowledge
  • Ensures budgets and schedules are in line with corporate requirements
  • Develops performance requirements for team with full budgetary responsibility
  • Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
  • Acts as advisor and coach for the team to meet schedules and resolve problems
  • Driving process improvements and adherence to standard operating procedures
  • Provides Monthly status reports to Management
  • Identifies resources needed and assigns individual responsibilities and/or objectives
  • Ensures all required documents are complete, current, and distributed.
  • Manages and achieves Cash Generation goals
  • Responsible for solving highly technical and complex problems for several projects
  • Develop/improve strategic processes and direction for projects
  • Counsel, mentor, and transfer knowledge of technical skills
  • Develop, deploy, and maintains highly available management and monitoring solutions in support of Network Operations and TNS business units
  • Technical leadership and end-to-end process ownership Ensure 24x7 Support is availableAble to work well within a remote management environment.Travel is RequiredDemonstration of steady advancement and increased accountabilitiesManagement style that cultivates service excellenceProven leader with strength for building and motivating technical teams that work cooperatively and achieve key results Qualifications
    • B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred
    • Minimum of 7 years related experience, preferably with prior management experience
    • 5+ years of experience and expert in managing Network and Data Center equipment
    • 5+ years of extensive hands-on experience with the configuration, debugging, and problem resolution of complex Network and Data Center platforms
    • Certified in applicable Network and/or Data Center platform technologies Optional Desired Qualifications:
      • TCP/IP
      • Multicast
      • Netflow
      • UNIX/Linux Experience
      • Traffic Generator Experience
      • Project Management Experience Education and Certifications:
        • B.S. (or equivalent) in Information Technology, Computer Science, or Electrical Engineering. MS preferred
        • Certified in applicable Network and Data Center platform technologies We have been delivering industry-leading solutions for the payments, financial and telecommunications industries since 1990. We are the preferred supplier of networking, integrated data and voice services to many leading organizations in the global payments and financial communities, as well as a provider of extensive telecommunications network solutions to service providers. We are a privately held company with a healthy balance sheet, secure assets and a loyal customer base that includes some of the largest global blue-chip companies in the world. Many of the world's leading companies continue to count on us as their primary provider of a range of networking and communication services, enabling them to expand regionally, nationally and globally. We provide services to customers in over 60 countries throughout the world. We manage some of the largest real-time community networks in the world, enabling industry participants to simply and securely interact and transact with other businesses, to access the data and applications they need, over managed and secure communications platforms. Our existing footprint supports millions of connections and provide access to critical databases. Our network securely blends private and public networking to enable customers to utilize a single connection for "one-to-many" and "many-to-many"connections over a global platform. Since our launch we have helped our customers and communities of interest, requiring secure and reliable communications solutions, to evolve from legacy to leading-edge technologies. Today the company provides a full range of services from dedicated connections to managed IP network solutions, providing local support and global reach to medium and large enterprises and service providers. Application Instructions Applicants are encouraged to submit an electronic resume when applying for our positions. Job postings are open until filled, unless otherwise specified.

          Keywords: Transaction Network Services, Reston , Sr. Manager Global Network Operational Support Engineering, Engineering , Reston, Virginia

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