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Network Support Engineer (Security Clearance required)

Company: Jacobs
Location: Reston
Posted on: January 14, 2019

Job Description:

---Jacobs NationalSecurity Solutions (NSS) provides world-class IT network and service managementcapabilities; cutting edge cyber threat awareness and cybersecurity solutions;innovative web- and software applications development; and advanced dataanalytics for major clients in the Intelligence Community, Department ofDefense, and Federal Civilian Agencies.Our forward thinking solutions deliver an integrated approach to IT networkdesign and management, full lifecycle IT service management, IT servicedelivery, asset management, logistics and procurement, and vendormanagement. We leverage the expertise and passion of our employees toconduct identity and access management, penetration testing, and vulnerabilityassessments for our nation---s most closely guarded agencies and networks. OurCyber Security Operations Centers ensure safe, effective network operations forFederal clients while our data scientists are helping stop illegal acts beforethey can endanger Americans or our way of life. Jacobs promotes aculture of operational excellence to create a safer, smarter, and moreconnected world while upholding the highest standards of compliance, qualityand integrity. We continue to thriveand need your talent and motivation to help propel us farther, faster.--- ***We are offering a 25K Sign on bonus for this position***Jacobsis currently seeking a Network Support Engineer to join their team at the customersite in the Reston, VA area. This position requires shift work.The Network Support Engineer Tier 3 provides engineeringlevel support, and troubleshooting guidance to the Network Operations Center(NOC). Monitors network to ensure network availabilityto all system users and perform necessary maintenance to support network availabilityMaintains network hardware and software. Proactively identify risks in the network anddevelop a plan to mitigate them. Provides engineering designs solutions toresolve long-term problematic issues. Provides support of numerous business requirementsinto telecommunications (e.g., LAN, MAN, WAN, Voice and Video). This position works independently and in a groupsetting. They have authority to make necessary networkchanges required to resolve an issue and restore service as well as makingdecisions on a daily basis which could result in significant impact to networksystemsTakes part in the interview process to evaluatethe candidate---s technical abilities.The INFOSEC and COMSECsecurity requirements for the network add to the complexity of these positions.Positions at this level are responsible for performing moderately complexnetwork designs; performing upgrades to limited segments of the network, andperforming routine network operations and maintenance (O&M). Also, providesafter-hour on-call support. Note to Virginia Job Seekers: Jacobs ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact the Human Resources Director at our Arlington, VA office at 571-218-1000. Persons with hearing-and speech-impairments can contact Jacobs by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD). Call 711 for TTY/TDD. Active TS/SCI W/ Poly Required Typically requires a BS degree in a computer or system science discipline from an accredited college or university and eight (8) to twelve (12) years of progressive, relevant experience, or and MS degree in a computer or system science discipline and seven (7) to ten (10) years of progressive experience, or a Ph.D. degree in a computer or system science discipline and two (2) to five (5) years or progressive experienceQualifications:Someonethat is fully capable of delivering capabilities related to a particular skill,language, system, or technology.Ability,training and actual work experience with the specific computer language,systems, and/or technology is significantly more important than the number ofyears of experience. This is especially true with emerging technologiesExpertise in routing protocols, TCP/IP protocols, security requirements and network communications.Expertise with network monitoring and reporting tools and technologyConsidered to be an expert, authority in disciplineExpertise in Tier III supportExpertise with CISCO and Juniper Routers, Switches, Firewalls, WAN Protocols (EIGRP), QOS, LAN and Data Center Protocols (Spanning -Tree, Fabric-enabled technologies, VoIP to support Data, Voice and Video)Experience with Voice Over IP (VoIP)Familiarity with DMVPMFamiliarity with general Unix OS functionalityExperience adapting to changing environments and coordinate large scale implementations using available resourcesExperience working helpdesk functionsExperience with technical writing IE: SOPs, technical proposals, etc.Experience with Network monitoringDesired Certifications: BICSI Certification is preferred Essential Functions Work EnvironmentGeneral Officeenvironment. The work environment is fast-paced and sometimes involvesextreme deadline pressures. The nature of the work requires a high degree ofteamwork and cooperation with other members of the staff as well as individualsacross the Company and Customers. Physical Requirements Most work will be doneat a desk or computer. Equipment and Machines General office equipmentincluding PC/laptop, Fax, Copiers, Shredder, Printers, Telephone, and othermiscellaneous office equipment. Attendance Attendance is criticalat all times. Needs to be available to work overtime during critical peaks andbe available to meet last minute requests for overtime should the situationoccur. Other EssentialFunctions Must be able tocommunicate effectively both verbally and in writing Grooming and dress mustbe appropriate for the position and must not impose a safety risk/hazard to theemployee or others Must put forward aprofessional behavior that enhances productivity and promotes teamwork andcooperation Must be able tointerface with individuals at all levels of the organization both verbally andin writing Must be well-organizedwith the ability to coordinate and prioritize multiple tasks simultaneously. Must work well underpressure to meet deadline requirements Must be willing totravel as needed Must take and pass adrug test and background check #dcpost #cjpost Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Jacobs is a background screening, drug-free workplace.

Keywords: Jacobs, Reston , Network Support Engineer (Security Clearance required), Engineering , Reston, Virginia

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