RestonRecruiter
the smart solution for Reston jobs

Cloud Support Engineer

Company: Dunhill Professional Search
Location: Reston
Posted on: January 16, 2019

Job Description:

  Cloud Support Engineer I Reston, VA US CITIZENSHIP REQUIRED - TS/SCI REQUIRED The Cloud Support Engineer will serve as part of the incident management team in a 24x7 Microsoft Azure environment. This 24x7 support is covered via 3 shifts: 8-4:30, 4-12:30, and midnight to 8:30. ROLE AND RESPONSIBILITIES The Cloud Support Engineer candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as:  * Respond to incident tickets in a 24x7 operational environment to meet SLA objectives  * Troubleshoot system issues using diagnostic tools like netmon, windbg, and custom application tools; Review system logs to identify and mitigate system issues  * Leverage knowledge base to help troubleshoot, identify and resolve system issues; Update knowledge base troubleshooting guides and lessons learned, as required  * Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases  * Document system issues resulting in system outages and coordinate change through change management processes  * Support collaboration across operations, development teams and external partners; Support 'tiger team' calls to streamline knowledge sharing and timely resolution of system issues  * Monitor solution performance according to client specification and SLAs, escalate as needed QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • 2 years operations experience providing application/infrastructure support
  • 1 years performing system administration support (Windows / Linux) Interpersonal, problem solving, organizational, and multi-tasking skills
  • Ability to communicate effectively verbally and in writing
  • Shift work required - shifts 8-4:30, 4-12:30, and midnight to 8:30 PREFERRED SKILLS:
    • Bachelor of Science in CS, or other technical discipline is preferred
    • Experience supporting Azure/AWS cloud environments and tools #cjpost - provided by Dice Azure, AWS, GovCloud, Cloud, Windows, Linux, troubleshooting hardware/software, PowerShell

      Keywords: Dunhill Professional Search, Reston , Cloud Support Engineer, Engineering , Reston, Virginia

      Click here to apply!

      Didn't find what you're looking for? Search again!

      I'm looking for
      in category
      within


Other Engineering Jobs


AWS DevOps Engineer - Top Secret (TS) Clearance Required (Burtonsville,MD)
Description: AWS DevOps Engineer - Top Secret TS Clearance Required - Washington, DC br br We have new opportunities for a talented AWS DevOps Engineer. In this role, you will: br ul li Evaluate customer (more...)
Company: Helios HR
Location: Burtonsville
Posted on: 01/16/2019

Shop Mechanic
Description: Skills we are looking for. br br ul li
Company: THE AMERICAN ASPHALT PAVING CO. LLC.
Location: Baltimore
Posted on: 01/16/2019

Engineer-RF - I
Description: Job Posting Title: Engineer-RF - I Location: Laurel-MD local Preferred Description: Primary responsibilities include: Must be US Citizen or GC Holder who can work on our W2. Responsible for contributing (more...)
Company: Vertex Group
Location: Laurel
Posted on: 01/16/2019


AWS DevOps Engineer - Top Secret (TS) Clearance Required (Spencerville,MD)
Description: AWS DevOps Engineer - Top Secret TS Clearance Required - Washington, DC br br We have new opportunities for a talented AWS DevOps Engineer. In this role, you will: br ul li Evaluate customer (more...)
Company: Helios HR
Location: Spencerville
Posted on: 01/16/2019

Network Engineer - TS/SCI required
Description: Responsible for the design and development of voice, video, radio-frequency, and/or data communications networks. Design and deploy functional networks LAN, WLAN, WAN Configure and install software, (more...)
Company: General Dynamics Information Technology
Location: Columbia
Posted on: 01/16/2019

Engineering Technician R&D
Description: Intralox, LLC has an opening at our Savage, MD location for a Technician to work in the ARB Equipment Engineering Department. This individual will be primarily responsible for the assembly and testing (more...)
Company: Intralox
Location: Savage
Posted on: 01/16/2019

Senior Principal Apps Sys Engineer
Description: He/she will be part of the IT team helping Amtrak's Procure to Pay, Inventory e-Warehouse management and Ariba on demand and future migration to S4 HANA initiative. This person will act as a trusted (more...)
Company: Amtrak
Location: Washington
Posted on: 01/16/2019

Search Engineer with Security Clearance
Description: Job Number: R0039024 Search Engineer The Challenge: Are you excited at the prospect of unlocking the secrets held by a data set Are you fascinated by the possibilities presented by the IoT, machine learning, (more...)
Company: Booz Allen Hamilton
Location: Laurel
Posted on: 01/16/2019

Network Engineer SME
Description: Assists other project members with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: (more...)
Company: CACI
Location: Columbia
Posted on: 01/16/2019

Network Engineer - TS/SCI w/Poly (Security Clearance required)
Description: Job Description:Leidos has a career opening for a Jr. Network Engineer in Laurel, MD.PROGRAM SUMMARY:This particular contract modernizes and ensures the uninterrupted availability of a critical component (more...)
Company: Leidos
Location: Laurel
Posted on: 01/16/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds