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Onsite Engineer (OSE)

Company: Hitachi - Vantara
Location: Reston
Posted on: April 12, 2019

Job Description:

The Company
Hitachi Vantara combines technology, intellectual property and industry knowledge to deliver data-managing solutions that help enterprises improve their customers experiences, develop new revenue streams, and lower the costs of business. Hitachi Vantara elevates your innovation advantage by combining IT, operational technology (OT) and domain expertise. Come join our team and our employee-focused culture and help drive our customers data to meaningful customer outcomes.


Role Purpose

The successful candidate will have a strong technical background experienced in designing and deploying network LAN, WAN, firewall & VPN solutions across a global infrastructure. Candidate will be experienced in driving technology solutions and improvements.

Responsibilities

* Provide project management and engineering support for projects from inception through the planning, design, implementation, and operational phase. Collaborates across multiple disciplines. Ensure implemented solution meets project deliverables and adheres to standards and best practices.

* Develop standards-based network designs for individual projects as well as enterprise solutions.

* Performs proactive management, configuration and monitoring of the network infrastructure and network systems (e.g., circuits, firewalls, switches, routers, VPN).

* Schedules, plans, and performs periodic scheduled maintenance to ensure systems are operating at optimal levels and running on the latest stable code

* Recommends and implements network standards to support the enterprise network infrastructure.

* Evaluation and analysis of new technologies (or upgrades to existing technologies) and products with an emphasis on improving service availability and cost reduction as well as implementation recommendations.

* Conducts routine capacity planning and identifies recommendations on network infrastructure and network systems.

* Ability to troubleshoot complex networks, analyze configurations and perform packet analysis. Perform root cause analysis and implement resolution.

* Maintain inventory of networking hardware and software.

* Produce quality detailed documentation through the entire project delivery life-cycle by producing design, deployment and operational documentation to cover all aspects of infrastructure deployments and systems (architecture, topology, maintenance, troubleshooting, disaster recovery)

* Ability to work effectively as a local/remote team member providing support to local and remote locations as needed.



Qualifications

* TS/SCI Clearance required!

* Ability to lead complex, large-scale network projects from initiation and planning through execution and closing.

* 10 years combined experience with: networking, firewalls, best practices / standards, security / STIG requirements, design life-cycle and documentation

* In-depth experience and understanding of L3 protocols to include MPLS VPN, BGP, OSPF, QoS, IP Addressing, DNS/DHCP, firewalls, multicast (PIM-SM / PIM-DM) and L2 protocols such as spanning tree, RSTP, MSTP, IGMP, 802.1x.

* In-depth experience with load-balancing methodologies and application delivery controllers (Brocade, F5, Cisco, Citrix)

* Must have design and deployment experience with Cisco/Brocade/Juniper routing and switching products, as well as, firewall experience (Cisco Firepower, Palo Alto firewall)

* Experience with network management platforms (ie. Solarwinds, BNA, Network Node Manager, etc.) and protocols such as SNMP, Sflow, Netconf Software defined networking is a plus.

* Certifications (at least one): BCNP, BPIPA, BIPM, BEIPA, CCNP, CCIE, JNCIS-ENT

* Occasional domestic and international travel may be necessary

* Strong Technical Leadership, teamwork, collaboration and communication skills (oral and written)



Scope for a Customer OSE Engagement

Onsite Engineer (OSE) who will be an active participant in and contributor to Customer s storage team for twelve (12) months ( Service ). The Onsite Engineer (OSE) activities will be directed by Customer and may include the following:

* Tuning and optimization of HV Fed and Brocade products

* Software release planning and documentation

* Onsite contact for support and product escalations

* Assistance with installation of software Upgrades

* Assistance with capturing data collections required for problem determination

* Collect HV Fed and Brocade SAN/NET Health data on a regular basis to facilitate trend analysis

* Provide Onsite Brocade technical product expertise to augment IT staff resources and skills

* Perform proactive maintenance and support to optimize Brocade product environments

* Understand, troubleshoot, diagnose and resolve End User issues

* Provide knowledge transfer on Brocade products to IT staff

* Define, manage, and execute problem resolution plans and communicate closure/resolution to

* Brocade technical support, SAM, and End Users

* Utilization of Brocade tools to test and repair Brocade equipment

* Other support activities as mutually agreed in connection with the Covered Products

* Lead onsite educational knowledge transfer workshops, specifically once per quarter for locations

* where an OSE is present, to expand the knowledge and skill set of internal IP Network designers and administrators.

* Audit and evaluate current IP Network deployments, providing recommendations on design, configuration, and code.

* Provide onsite assistance for deployment of new technologies, network modifications, etc.

* Provide and review best practice recommendations for architecture, design, management and operation of the End User s HV Fed and Brocade infrastructure. o Operate and manage the End User s HV Fed Brocade infrastructure.

* Improve infrastructure monitoring and reporting capabilities based on the deployment of Brocade management software.

* Assist in the delivery of HV Fed and Brocade technology proof of concepts.

* Develop and maintain infrastructure documentation relating to the HV Fed and Brocade infrastructure within the End User environment.

* Assess the End User s HV Fed and Brocade infrastructure and make recommendation on improvement and optimization.





All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.

Keywords: Hitachi - Vantara, Reston , Onsite Engineer (OSE), Engineering , Reston, Virginia

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