Senior Technical Project Manager, FEP
Company: CareFirst BlueCross BlueShield
Posted on: October 20, 2020
Resp & Qualifications
PURPOSE: Manages cross-functional system development teams
responsible for delivering technology products and services funded
by BCBSA FEP Director s Office. Span of responsibility covers large
highly complex systems and projects. Acts as Technical Program
Manager on small to medium size technology delivery programs. Act
as a backup for a Technical Program manager when needed. Ensure
projects are delivered on time, on budget and with quality. Manages
all the system development and testing activities for a given FEP
Operations Center (FEPOC) technology product offering across all
statements of work (SOWs) and projects that impact that technology
product. Requires a depth of knowledge of system development
methodologies; understanding of technologies employed at FEPOC;
ability to effectively communicate technical information;
experience managing a matrix of cross functional teams; and ability
to manage multiple competing priorities across all phases of the
system development life-cycle (SDLC) for multiple projects within
the constraints of the product scope, resources, time, and budget.
Requires effective management of the Customer relationship,
including ability to manage Customer messaging and issue
Duties and Responsibilities
1. SDLC Project Management:
Manages system development lifecycle activities for FEPOC
technology product teams, develops detailed task level SDLC plans
and directs technology product teams through all phases of the
system development life-cycle. Manages SDLC activities for all SOWs
and projects that impact a specific FEPOC technology product.
Determines project and product goals and priorities, as related to
the FEPOC technology product they support, with management, program
manager and/or project sponsors.
Supports requirements of the program manager to provide necessary
information and support for successful program delivery.
Creates all detailed SDLC planning documentation for a given FEPOC
technology product team and follows all FEP defined SDLC and
Project Management Life-Cycle (PMLC) processes.
Manages and communicates a clear vision of the projects objectives
as they relate to the technology product they support, and motivate
the cross functional product team to achieve them; create an
environment that enables peak performance by the entire matriced
Establish and publish clear priorities among project activities.
Manages SDLC tasks and deliverables to meet project milestones on
time and within budget.
Manages technology product teams comprised of business analysts,
application architects, software engineers, and test engineers to
deliver product enhancements and new products in accordance with
the FEP SOWs and programs. Coordinates with the FEP program manager
and upper level management to ensure the actions are consistent
with the approved integrated project plan.
Prepares, implements, refines, and manages the SDLC project
Identifies standards or requirements for change management.
Participates in change control (for example, reviewing
configuration change requests).
Develops or implements information systems security requirements
and plans; and ensures appropriate product-related training and
documentation are developed and made available to customers.
Works with business leads to define and manage operational
Works with project tools and reports project status and executive
reports as defined by the project plan.
Develops project schedules with the appropriate Work Break Down
Structure and identifies the critical path of the project.
Oversees the requirements, design, construction, testing, and
implementation of technical and functional specifications for a
given technology product in accordance with the approved integrated
Identifies customers information systems requirements, participates
in requirements specification documentation development, review and
Evaluates, monitors, or ensures compliance with laws, regulations,
policies, standards or procedures associated with all aspects of
Negotiates Statement of Work/Scope of Services for FEPOC technology
products and services.
2. Project Monitoring and Control/Risk Management:
Analyze risks, establish contingency plans and identify trigger
events and responsibility for initiating mitigating action. Gather
stakeholder input, rank the top projects risks in terms of total
Direct project controller in tracking and reporting on progress to
plan, cost and schedule reporting and change control.
Manage change to preserve business plan commitments; initiate
review if projects must change.
Communicate risks to program managers, stakeholders and business
sponsors, escalate issues and risks for mitigation.
Facilitate regularly scheduled project meetings for the project
team, workgroup, executive steering committee, risk planning and
Provide Executive updates and reports to enable FEP Executives to
make informed and strategic decisions on project portfolio.
Defines and executes the overall approach and strategy for
delivering small to medium technology delivery programs. Manages
the full project management life cycle and software development
life cycle for the implementation of small to medium scale
technology delivery initiatives across FEPOC technology products
Manages the Project Budget with overall budget accountability for
up to $5 million per year.
Collaborates with the finance department and various functional
managers to ensure project budgets are properly estimated and
controlled; provides overall financial recommendations, and develop
controls and measurements to monitor progress.
Provides Finance with monthly accruals and forecasts by the due
date established by Finance using the tools developed by
Maintains current statements of work for all contractors; track and
approve contractor invoices in a timely manner.
Provides regular updates to project sponsor and stakeholders on the
status of the budget.
Documents reasons for budget excess or shortfall.
Manages project budgets for both expense and capital against the
original project budget.
Creates Executive Summaries for all contractor resources required
to complete a project
Assists in skills development and training assessments for the
Project Manager staff. Provides input on performance feedback for
Project Manager staff.
Manages resource assignment and tracking to the project plan and
project schedule in coordination with the line of FEP program
managers, business owners, and customers.
Negotiate the performance of activities with team members and their
managers in a matrix environment.
Coach to clarify assignments and deliverables; mentor others in
SDLC project management practices; review quality of work and
manage the integration of team members work.
This position is subject to Level 6C security requirements.
Required: This position requires a four-year degree in CIS/MIS or
equivalent experience of 5-7 years of related SDLC project
management experience in a large scale, cross functional,
multi-system environment. This will be built on a track record of
implementing business solutions in core critical technologies in
use at the FEPOC in roles from developer through technical
lead(Lead Software Engineer or equivalent).
Experience managing and delivering SDLC projects integrating
leading-edge technologies and older legacy technologies
In-depth of knowledge of system development methodologies;
understanding of technologies employed at FEPOC; experience
managing matriced cross functional teams
Demonstrated ability to manage multiple competing priorities across
all phases of the system development life-cycle (SDLC) for multiple
projects within the constraints of the product scope, resources,
time, and budget
Keywords: CareFirst BlueCross BlueShield, Reston , Senior Technical Project Manager, FEP, Executive , Reston, Virginia
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