RestonRecruiter Since 2001
the smart solution for Reston jobs

Director, Global Solutions Center

Company: Bridgestreet Global Hospitality
Location: Reston
Posted on: November 21, 2020

Job Description:

Position Overview:

The Global Solutions Director (GSD) position will oversee all inside sales activities within the various named brand accounts as well as securing external global reservation leads and converting them to consumed revenue. The GSD will be responsible for managing the contact center as well as guest experience and will be responsible for creating and implementing a strategy to deliver on business growth. Specifically aligning the GSC with current global sales initiatives, delivering on current and future growth plans by targeting named brand accounts, onboarding new global business, converting incoming leads to reservations, and working with the supply chain to satisfy client needs. The GSD is also responsible for the strategy of securing reservation conversions of our global clients and delivering on BridgeStreet superior customer service experience. Working under direct supervision from the Vice President, Global Solutions Center and in conjunction with the sales, operations, and supply chain the GSD will act as business leader to provide revenue growth for our global business.


* Achieve target percentage of new revenue growth year over year within the global business segment.

* Leading the GSC to secure reservations for global business and Brand Accounts in core markets and Supply Chain

* Delivering on revenue and growth targets

* Ensure GSC converts incoming leads to reservations

* Work with prospective and current clients to satisfy extended stay needs

* Managing to ensure GSC team hits their individual and team goals in Guest Satisfaction (GSS) and lead conversion.

* Work with sales and operations leadership to ensure strategies are aligned

* Train, hire, and termination responsibility for GSC team.


* Develop monthly and quarterly account plans and action steps for top accounts

* Review monthly inside sales goals, revenue numbers and ensure established targets are maintained or exceeded

* Ensure compliance with RISE, Oscar, and CRM

* Participate in weekly forecasting (MFR) and be an expert on the business performance of the GSC.

Additional responsibilities and expectations:

* Work within budget

* Responsible for the development, training, and delivery of all client inside selling strategies

* Compile, distribute and implement best inside selling practices

* Lead all global inside sales initiatives for named Brand Accounts

* Participate in apartment pricing issues and decisions for the supply chain

* Develop and implement business plans that align with corporate strategy.

* Develop strong relationships with global clients and guests through routine contact on the phone and email.

* Prepare business presentations as needed and tailored to target companies on the operation of the GSC.

* Communicate trends to business leadership on intelligence and formulate inside selling strategies based on that analysis

* Work with sales to establish strategic business plans to ensure maximum revenue capture of brand accounts.


Specific Job Knowledge, Skills and Ability Requirements:

* Successful leadership in inside selling across multiple market segments, preferably in the hospitality, finance, insurance, relocation, consulting, energy or telecommunications.

* Previous experience managing a national call center

* Previous experience establishing inside sales goals, action plans, and managing the team to achieve those goals.

* Ability to lead a team that supports Fortune 500/1000 corporate clients and delivering on contracted services.

* The ability to demonstrate a customer focused approach to problem solving and resolution skills.

* Strong innovation and experimentation skills.

* Current knowledge of travel and or relocation industry, current market trends and economic factors

* Extensive skill in development and delivery of inside sales strategies

* Ability to access, understand and accurately input information using Microsoft WORD, Outlook, Access. PowerPoint, RISE, and CRM.

* Ability to read, listen and communicate effectively in English, both verbally and written

* Previous experience using Sales Automation Software for tracking inside sales and account activity

* Proven success in a Customer focused sales environment

* Exceptional inside sales management skills

* Ability to both manage the call center as well as communicate and report to Executive Leadership on the performance of the business unit


* BA or BS from an accredited college or university

* Formal inside sales management training is preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Keywords: Bridgestreet Global Hospitality, Reston , Director, Global Solutions Center, Executive , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Project Manager
Description: Salisbury Management LLC. At Salisbury Management, our job is to allow the companies we serve to do what they do best which is provide quality care to their patients, consumers and students. Salisbury (more...)
Company: Salisbury Management, LLC
Location: Baltimore
Posted on: 11/25/2020

Description: Summary JOB SUMMARY: Supervises and coordinates the clinical activities of the Pharmacy Department supervises and coordinates the activities of the Clinical Pharmacists and their daily work schedule (more...)
Company: LifeBridge Health
Location: Baltimore
Posted on: 11/25/2020

Statewide Infection Control Director (Nursing Administrator #)
Description: Nurse Manager opening in Hanover, Maryland. About Corizon Health Correctional healthcare is not just a job. It's a calling. By choosing a career with Corizon Health, you are choosing the opportunity to (more...)
Company: Corizon Health
Location: Hanover
Posted on: 11/25/2020

Regional Sales Manager
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Baltimore
Posted on: 11/25/2020

Telos Corporation: Project Manager/Vulnerability & Container Security
Description: The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. (more...)
Company: Telos Corporation
Location: Washington
Posted on: 11/25/2020

Cyber Security Program Director
Description: Jacobs is seeking an experienced leader to support the USCYBERCOM on an upcoming task order. This role is for the Program Manager who will be responsible for the overall execution of the program, lead (more...)
Company: Jacobs
Location: Hanover
Posted on: 11/25/2020

Validation Manager (Design Group)
Description: About Us:Design Group operates from more than 45 offices in the United States and India, providing engineering, consulting and technical services for the world's leading companies in the food and beverage, (more...)
Company: Barry Wehmiller Design Group
Location: Columbia
Posted on: 11/25/2020

Regional Sales Manager - Own a Franchise
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Baltimore
Posted on: 11/25/2020

Capture Manager - Secret Clearance
Description: Description Job Description:The Cyber and SIGINT Solutions CSS Operation --within the Intelligence Group of Leidos is searching for an entry to mid-level Capture Manager to focus on small to midsize (more...)
Company: Leidos
Location: Columbia
Posted on: 11/25/2020

Restaurant General Manager -Columbia
Description: Job DescriptionWe're looking for someone exceptional to run our restaurant a dynamic leader who is passionate about making a difference for our guests, and our team members, every single day. Are you (more...)
Company: Noodles And Company
Location: Columbia
Posted on: 11/25/2020

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds