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Knowledge Manager

Company: IT Concepts
Location: Reston
Posted on: June 22, 2022

Job Description:

IT Concepts (ITC) is an 8(a) SDVOSB founded on the concepts of customer-centric, driven to deliver, teamwork, integrity, and innovation. Founded in 2003, ITC was established with a simple yet important promise to "deliver solutions that work". As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for an experienced Knowledge Manager to support our engagement with an intelligence community customer.

As a Knowledge Manager, you will:

Provide analysis, design, development, and deployment support for customer database requirements

Manage database auditing, to include daily review of audit reports

Continually investigate methods to improve database reliability and performance for peer review and implementation alongside developers and systems engineers

Provide input on capacity planning, high availability solutions and upgrade strategies

Proactive database performance monitoring, tuning and best practices implementation

Provide support and guidance to application developers with SQL tuning, data modeling and physical database design

Enforce and document database policies, procedures and standards, ensuring that storage and archiving procedures are functioning correctly

Communicate with technical, applications and operational staff to ensure database integrity and security

Diagnose and troubleshoot database errors where standard remediation and/or re-engineering and architectural changes may be required

Create and manage database reports, visualizations, and dashboards

Create and manage repeating, automated database tasks.

Build data repositories for a variety of mission needs that easily and automatically generate a variety of visualizations to support analysis, reporting, and briefings

Develop simulations and exercises to test database readiness and communication channels

Develop, manage, update, and maintain KM systems (e.g., SharePoint sites, databases, and internal websites) that can serve as repositories for storing, sharing, and utilizing data

Train system users, which may include IC partners, providing user guides as needed

Integrate information with other databases as required

Enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents

Utilize automated tools and visualizations to facilitate users' access and ability to analyze information holdings

Enable Interoperability and sharing of information with other IC or state and local partners

Requirements

TS/SCI Clearance (CI Poly required prior to beginning work)

5 years or more of prior relevant experience with Knowledge Management/SharePoint

Extensive experience in Knowledge Management, to include analysis, design, development, and deployment support for customer database requirements; database auditing, database reliability and performance improvements; capacity planning, high availability solutions and upgrade strategies

Proven success in documenting and enforcing database policies, procedures and standards, ensuring that storage and archiving procedures are functioning correctly

Expertise with SharePoint according to industry and U.S. Government security controls, and best practices

Excellent oral and written communication skills to include data visualizations to support analysis, reporting, and briefings

Benefits

The Company:

Founded in 2003, IT Concepts was established with a simple yet important promise to "deliver technology concepts that work." This founding principle, which permeates throughout our team and company culture, has propelled ITC to the upper echelons of the industry. With award-winning services and unflinching dedication to country and clients, ITC remains committed to teamwork, innovation, and collaboration.

We're an SBA 8(a) and CVE certified Service-Disabled Veteran Owned Small Business focused on providing best in class IT Services, Management Consulting, and Data Services Solutions to our clients.

We're ISO 27001:2013, ISO (phone number removed):2011, and ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings

We've been named part of: Inc 5000's Fastest Growing Private Companies in 2016, 2018, 2020 and 2021; Washington Business Journal's Fastest Growing Companies in 2015, 2016, 2017 and 2019; Washington Business Journal's Best Places to Work in 2015, 2016, 2017 and 2019.

The Employer:

We offer great benefits - Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Protection, Pet Insurance, 401(k) with company matching.

We invest in our employees - Every employee is provided with a stipend to invest in certifications, a master's degree, or even a doctorate.

We work hard, we play hard -Nationals Games, Happy Hours, Vacation events, philanthropic endeavors, etc---at ITC we enjoy working together but also take time to connect with each other and our community through various events and activities.

IT Concepts is an Affirmative Action/Equal Opportunity employer. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Keywords: IT Concepts, Reston , Knowledge Manager, Executive , Reston, Virginia

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