Programme Manager
Company: Transaction Network Services
Location: Reston
Posted on: June 23, 2022
Job Description:
An extraordinarily talented group of individuals work together
every day to drive TNS' success, from both professional and
personal perspectives. Come join the excellence!OverviewThe
Programme Manager will work cohesively with Product Owners,
Business Analysts, Scrum Masters and QA to deliver excellent
outcomes for our customers. Establishing and embedding good
practice Programme and Project Management activities, the Programme
Manager will act as a coach to the delivery team, drive
improvements to the change culture, provide excellent communication
to our customers, and be able to co-ordinate and provide hands on
project management execution.ResponsibilitiesEssential
responsibilities include:
- Provide excellent customer service through trusted
relationships and communication
- Improve and embed good practice business analysis and
implementation processes and
- controls across the delivery teams
- Provide coaching and leadership activities to help develop the
change culture
- Work cohesively with the Programme delivery teams (including
partners & customers) to plan, co-ordinate and execute all
programme and project activities
- Engagement with product owners to support business analysis and
implementation activities in accordance with 'programme' master
schedules and to help resolve programme issues and risks
- Engagement with business analysts and where required provide
business analysis to ensure adequate capture of business
requirements to ease the implementation activities and avoid
rework
- Engagement with Scrum masters, technical leads and QA to ensure
necessary outputs received for a successful implementation
- Engagement with APAC, EMEA and NA stakeholders and provide an
interface into the Adelaide delivery teams for specific
projects.
- Manage the implementation of multiple customer solutions under
a programme of work
- Deliver implementation artefacts to clients and
stakeholders
- Post implementation handover to operations team
- Co-ordinate post implementation reviews and lead continual
improvement activity across the delivery teams
- Provide insights into the PP&D reportingQualifications
- Programme and Project successes
- Lessons learned
- Issues, escalations, and decisions
- Continuous improvementIf you are passionate about technology,
love personal growth and opportunity, come see what TNS is all
about!TNS is an equal opportunity employer. TNS evaluates qualified
applicants without regard to race, color, religion, gender,
national origin, age, sexual orientation, gender identity or
expression, protected veteran status, disability/handicap status or
any other legally protected characteristic.
Keywords: Transaction Network Services, Reston , Programme Manager, Executive , Reston, Virginia
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