Technical Account Manager (Remote US with TS/SCI)
Company: Mandiant Inc.
Posted on: November 19, 2022
Company DescriptionSince 2004, Mandiant has been a trusted
partner to security-conscious organizations. Effective security is
based on the right combination of expertise, intelligence, and
adaptive technology, and the Mandiant Advantage SaaS platform
scales decades of frontline experience and industry-leading threat
intelligence to deliver a range of dynamic cyber defense solutions.
Mandiant's approach helps organizations develop more effective and
efficient cyber security programs and instillsconfidence in their
readiness to defend against and respond to cyber threats.Job
Mandiant is seeking an Information Security Consultant to join our
customer success team to support Mandiant Advantage customers. The
Information Security Consultant is instrumental in the
organization's ability to deliver the full breadth of capability of
our Mandiant Advantage platform including Security Validation,
Threat Intelligence, and Automated Defense. This technical role is
responsible for owning the customer experience and engagement,
including guiding customers with planning the use of Mandiant
Advantage, leading the deployment of the platform, identifying the
early wins, and driving the operational use of the solution.
Demonstrated abilities in thought leadership, technical
competencies in security and architecture, multitasking,
organizational skills, and a high capacity to learn are
Mandiant Advantage Customer Success is responsible for helping
customers architect, deploy and adopt the Mandiant Advantage
Platform to continuously monitor and assess security control
effectiveness and detect active threats. Mandiant is a fast-paced
environment where we recognize and reward performance and create a
fun-competitive atmosphere. Ideally, this position will report out
of the East Coast, however, we are flexible on the location of this
What you will do:
* Development of "Go Live" kickoff engagements.
* Manage the design and architecture stage of Mandiant Advantage
* Oversee the deployment and configuration of Mandiant Advantage in
* Enable customers on Mandiant Advantage through the sharing of
best practices and communicating lessons learned.
* Provide product expertise and guidance to customers on the use of
Mandiant Advantage for improving their ability to detect, block,
alert and respond to cyber security threats.
* Collaborate with the Mandiant Advantage engineering teams on
suggested features, processes and opportunities for improving the
* Help establish the Customer Success Organization supporting the
Mandiant Advantage product line as the industry's best by
developing collateral and tools to operate more effectively and
enable customers to be successful with the entire Mandiant
* Must have TS/SCI clearance
* Understanding of cyber security at a technical level across each
of the 7 layers of the OSI Model
* Networking fundamentals (DHCP, DNS, HTTP, TCP/IP, etc.).
* SIEM and the relationship between alerting and correlation rule
* Programming language and scripting knowledge, with basic
* System Administration knowledge/experience:
* Security device configuration and administration (firewalls,
IDS/IPS, Proxy, etc.).
* In-depth security log analysis skills.
* Wireshark/tcpdump skills.
* Understanding of frameworks and standards: MITRE ATT&CK, Kill
Chain, NIST Cyber Security Framework, ISO, etc.
* Cyber security relevant certifications.
* Completion of job-related technical training.
* Ability to travel up to 20%
Additional InformationAs a U.S. federal contractor, Mandiant has
adopted a COVID-19 Vaccination Policy to comply with our
obligations under applicable laws and requirements. This position
may be covered under Mandiant's COVID-19 Vaccination Policy, as
required in order to support federal contracts, access company
offices and/or attend in-person meetings and work events. If
covered under this policy, proof of vaccination against COVID-19
may be required as a condition of hire. At Mandiant we are
committed to our #OneTeam approach combining diversity,
collaboration, and excellence. All qualified applicants will
receive consideration for employment without regard to race, sex,
color, religion, sexual orientation, gender identity, national
origin, protected veteran status, or on the basis of disability.
Minimum Salary: 102,900.00. Final salary will be determined
commensurately with cost of living, experience level, and/or any
other legally permissible considerations. Incentive Compensation:
Eligibility for annual bonus subject to individual and company
performance; eligibility for award of Restricted Stock Units
subject to eligibility requirements, approval from Mandiant's
Compensation Committee, and vesting terms. Benefits: Whether you
are just starting your career, reaching a milestone, or gearing up
for retirement, we offer plans and programs to keep you happy and
healthy at any stage of life. We regularly evaluate our options to
make sure they've got everything you need. Part of what makes
Mandiant great is our diverse team, and we've made it our priority
to provide benefits that support you on your individual journey at
work and at home. Mandiant subsidized benefits include Medical,
Dental, Vision, Life, and Disability Insurance.Subject to
eligibility requirements, Mandiant also offers the ability to
participate in 401(k), Flexible Spending Accounts, Health Savings
Accounts, Dependent Care Spending Accounts, and Employee Stock
Purchase Program.Mandiant also provides Paid Time Off, Flexible
Paid Sick Time, and Paid Holidays.
Keywords: Mandiant Inc., Reston , Technical Account Manager (Remote US with TS/SCI), Executive , Reston, Virginia
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