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Service Manager / Iaq Manager

Company: F. H. Furr Plumbing, Heating, Air Conditioning, an
Location: Reston
Posted on: November 21, 2022

Job Description:

F.H. Furr is currently looking to fill the position of Service Manager/IAQ Manager. When our company started back in 1981, we started with one man and a truck handling residential plumbing needs and our company has progressed significantly over the past 41 years.The Service Manager/IAQ Manager is responsible for providing leadership to achieve sales, profitability, and company growth objectives, as well as creating and leading a team of Indoor Air Quality (IAQ) technicians. The role will require superb leadership of staff in areas such as work scheduling, communications, employee relations, performance counseling, and performance reviews.Essential FunctionsRecruit, hire, develop and retain an exceptional IAQ team that exceeds quotas and performs consistentlyContinuously coach and mentor staff in sales and performanceEnsure staff receives adequate trainingHandle customer inquiries and problem resolutionContribute to add-on sales by maintaining a high level of product knowledge. Attend all assigned product knowledge meetings and workshopsTrack, understand, and be held accountable for various program metrics, such as sales per technician, conversion rate, overall team production, and more; drive behavior necessary to meet and exceed these targetsIdentify and create new sales initiativesComfortable with competing prioritiesAbility to recognize and implement opportunities for improvementOther duties as assignedQualifications2+ years of management experience required3+ years of sales experience requiredKnowledge of the HVAC, Plumbing, Electrical industry is preferred but not necessaryBusiness-minded and able to understand / articulate performance from a business standpoint (productivity, profit/loss, agent costs, etc.)Sales experienceMust have strong analytical and decision-making skillsMust have excellent leadership and communication skills to effectively manageAbility to work independently with moderate direction in a fast-paced environment CompensationSalary plus bonusesBenefitsCompany paid medical, dental, and vision insurance401K planCompany paid disability and life insuranceShort term disability and voluntary life insurancePaid vacation, holidays, and sick time

Keywords: F. H. Furr Plumbing, Heating, Air Conditioning, an, Reston , Service Manager / Iaq Manager, Executive , Reston, Virginia

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