Technology Issue Manager (Contract)
Company: Social Finance (SoFi)
Location: Reston
Posted on: April 16, 2024
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Job Description:
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think
about and interact with personal finance.
We're a next-generation financial services company and national
bank using innovative, mobile-first technology to help our millions
of members reach their goals. The industry is going through an
unprecedented transformation, and we're at the forefront. We're
proud to come to work every day knowing that what we do has a
direct impact on people's lives, with our core values guiding us
every step of the way. Join us to invest in yourself, your career,
and the financial world.
**This is a 1 year contract to start. Due to the temporary nature
of the engagement, this position is not eligible for visa
sponsorship.
The Role:
The Technology Issues Manager is responsible for working with
technology partners to understand, identify, and resolve open
issues. This person will work very closely with issue owners to
drive quality documentation across the issue management lifecycle
from issue identification through closure/escalation. This person
will also be responsible for creating and delivering reports to
ensure full awareness across the business.
The Issues Manager will act as an advisor to cross-functional teams
and will help identify common and disparate control issues, help
teams with root cause analysis resulting from insufficient
controls, as well as provide the organization with guidance and
governance over the implementation of Corrective Action Plan's
(CAP). They will also help establish workflows/processes to support
and drive consistent issues management resulting from risk and
control self-assessments (RCSAs); facilitate and assist with
control issues, management and remediation; and assist teams with
the development and implementation of 1LOD risk issue/corrective
action plans and reporting.
Additionally, this role will promote risk awareness and the overall
effectiveness of the risk program in line with Technology and
Enterprise RIsk Management (ERM) goals and processes.
What you'll do:
What you'll need:
Application Deadline: 05/30/2024Compensation and Benefits
The base pay range for this role is listed below. Final base pay
offer will be determined based on individual factors such as the
candidate's experience, skills, and location.
To view all of our comprehensiveand competitivebenefits, visit
ourpage!
SoFi provides equal employment opportunities (EEO) to all employees
and applicants for employment without regard to race, color,
religion (including religious dress and grooming practices), sex
(including pregnancy, childbirth and related medical conditions,
breastfeeding, and conditions related to breastfeeding), gender,
gender identity, gender expression, national origin, ancestry, age
(40 or over), physical or medical disability, medical condition,
marital status, registered domestic partner status, sexual
orientation, genetic information, military and/or veteran status,
or any other basis prohibited by applicable state or federal
law.
The Company hires the best qualified candidate for the job, without
regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records.
SoFi is committed to embracing diversity. As part of this
commitment, SoFi offers reasonable accommodations to candidates
with physical or mental disabilities. If you need accommodations to
participate in the job application or interview process, please let
your recruiter know or email
Due to insurance coverage issues, we are unable to accommodate
remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate
to our Internal Job Board in Greenhouse to apply to our open
roles.
Keywords: Social Finance (SoFi), Reston , Technology Issue Manager (Contract), Executive , Reston, Virginia
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