Vice President of Global Partnerships
Company: Ellucian Inc
Posted on: September 13, 2018
The Vice President of Global Partnership will be responsible for building & leading a unified partnership program that will drive profitable revenue growth and enhance our ability to deliver an exceptional customer experience. This position reports directly to our Chief Executive Officer and will manage a globally dispersed team.
Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. The Vice President of Global Partnerships will be instrumental in propelling our footprint in the marketplace while ensuring a 'Customer First' type of thinking for all partner planning.
Our channel team works in a fast-paced, cross-functional, dynamic environment, where innovative ideas and creative minds meet to drive significant market share through partner collaboration and field success.
Key Responsibilities:Ownership & accountability for the go-to-market strategy development for our Sales & Services channel businesses.
Provide the vision and direction to implement strategies & processes to create/build a best in class partner program while enabling profitable revenue growth.
Elevate our partner network and partner program delivery by winning new customers and gaining new references through channel services and support success.
Create global alignment across all Partnership & Strategic Alliances programs ensuring that all parties are educated & informed on market happenings and product offerings
Optimize & scale partner enablement reach by managing, growing and nurturing the relationships of existing partners, developing new channels and enhancing the channel partnership programs
Create innovative campaigns and programs to deliver on revenue plan and further market penetration
Establish the guard rails and validation of quality for partner services and delivery
Maintain & measure departmental KPIs to garner actionable insights that will drive successful services & support strategies around increasing renewal rates, reducing churn, and enhancing our NPS
Establish metrics to assess the sales, services and support impact of the solution(s) in the marketplace and the overall success of the partnership/alliance
Analyze, develop and track best practices for channel program expansion in regard to investment programs, deal registration, value-based competencies, incentive programs and promotional campaigns
Develop and execute strategies to optimize cross-departmental alignment with key internal stakeholders including Sales, Services, Product, R&D & Cloud
Provide the Executive Leadership necessary to ensure that we hire, train, and develop our teams - such that they consistently set the highest standard for the experience they give our customers and are personally and professionally fulfilled by their work
Ellucian is the world's leading provider of software, services and insight to higher education. Ellucian helps the higher education community-students, faculty, and staff-achieve their goals more efficiently, effectively, and with reduced risk. Ellucian's comprehensive suite of software solutions includes student information systems (SIS), finance and HR systems, recruiting and retention systems, among other offerings. With more than 1,500 institutions subscribing to Ellucian's cloud services and SaaS offerings, the company is one of the largest providers of cloud-based solutions. Ellucian also supports the higher education community with a range of professional services, such as application software implementation, training, education, and management consulting. More than 2,400 institutions in 40 countries rely on Ellucian to help enable the mission of higher education.
Keywords: Ellucian Inc, Reston , Vice President of Global Partnerships, Executive , Reston, Virginia
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