RestonRecruiter Since 2001
the smart solution for Reston jobs

Manager, Professional Services

Company: Palo Alto Networks
Location: Reston
Posted on: June 14, 2019

Job Description:

Our MissionAt Palo Alto Networks-- everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren---t easy goals to accomplish --- but we---re not here for easy. We---re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we---re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Your CareerIn this role, you will manage a group of resident engineers within federal agencies. You will be responsible to drive professional services business, provide management guidance to your team and all ongoing engagements. You will also work closely with sales to ensure customer satisfaction, build relationships with all customers in your territory to ensure customer success and reference ability.Your Impact

  • Provide strategic direction and guidance to the technical development of all the resident engineers reporting to you
  • Manage the activities of the Resident Engineers such as hiring, development, promotions, time off, expense reports, development growth, training, and corrective actions
  • Build relationships with customers with resident engineers engaged to ensure that the timelines are being met, feedback on how our resident engineers are performing, escalations, etc.
  • Establish relationships with the Sales team to:
    • Ensure customer requirements are met
    • Drive new business by utilizing Professional Services capabilities and offerings
    • Ensure all customer engagements are successful
    • Provide status to the Services leadership team on all major activities, issues, escalations, etc.
    • Participate in the development and execution of strategic direction and recommendations to the technical development of the Resident Engineering product offerings
    • 20+% travel is a requirementYour Experience
      • Graduate degree (MBA or Master of Engineering) or undergraduate degree in a technical field (EE, CE, etc.)
      • 5+ years managing teams of 15+ technical resources
      • Strong knowledge of Internet security concepts and products
      • Understand: Routing, Switching, VPNs, LANs, WANs, IPsec, and Encryption
      • Demonstrated leadership and team building capabilities
      • Excellent written and verbal communication skills
      • certifications such as CISSP, CISSP-ISSMP and/or others like PMP
      • DoD Top Secret Clearance requiredThe TeamOur professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn---t stop once they sign --- it just evolves. Our professional services team provides behind-the-scenes support to meet our customer---s needs. As threats and technology evolve, we stay in step to accomplish our mission. You---ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised --- in fact, you---ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.We---re a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting everyday transactions in the digital environment. It means we---re good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently.-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Our CommitmentWe---re trailblazers that dream big, take risks, and challenge cybersecurity---s status quo. It---s simple: we can---t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at

Keywords: Palo Alto Networks, Reston , Manager, Professional Services, Executive , Reston, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Nurse Practitioner (NP) - Acute Pain Management Service
Description: What You Will Do:University of Maryland Medical Center Nurse Practitioner NP Acute Pain Management Service CRNP Adult Acute Care Full-time / Day ShiftThe Peri-op NP will work closely with Anesthesiology, (more...)
Company: The University of Maryland Medical System
Location: Parkville
Posted on: 06/17/2019

Sr. Advisor, Volunteer Management
Description: The Sr. Advisor for Volunteer Management serves as the overarching technical advisor for all volunteer management activities throughout the United States. In this capacity, the Sr. Advisor oversees the (more...)
Company: Catholic Relief Services
Location: Baltimore
Posted on: 06/17/2019

Hospitality Territory Manager
Description: Join Ecolabs sales team as a Hospitality Territory Manager in the market. Within our industry leading Institutional division, this outside sales opportunity offers comprehensive chemical products and (more...)
Company: Ecolab
Location: Baltimore
Posted on: 06/17/2019

Restaurant Assistant Manager - Start at $55k / yr- Red Robin
Description: Restaurant Assistant Manager - Start at 55k / yrAt Red Robin our Restaurant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding (more...)
Company: Red Robin
Location: Bel Air
Posted on: 06/17/2019

Assistant Salon Manager
Description: Job SummaryImagine a career where you positively impact fellow Hair Stylists through serving by example, demonstrating the latest hair techniques and trends, as well as demonstrating exceptional customer (more...)
Company: Hair Cuttery
Location: Greenbelt
Posted on: 06/17/2019

Manager Trainee
Description: McDonald's - JobID: 8603cfe0-733e-45f1-9d61-a7bc00c62a3f
Company: McDonald's
Location: Woodbine
Posted on: 06/17/2019

Assistant Salon Manager
Description: Job Summary br Imagine a career where you positively impact fellow Hair Stylists through serving by example, demonstrating the latest hair techniques and trends, as well as demonstrating exceptional (more...)
Company: Hair Cuttery
Location: Greenbelt
Posted on: 06/17/2019

Unit Manager
Description: The Unit Manager oversees the daily operations of the unit. Major responsibilities involve overseeing nursing care, fiscal management, and human resource management. Works predominately with an adult (more...)
Company: FutureCare
Location: Baltimore
Posted on: 06/17/2019

IT Project Manager
Description: A Public Sector client of ours in Middle River, MD is looking for a IT Project Manager. It is a year long project and the resource is expected to have the following skills - A bachelor's
Company: Swift Strategic Solutions Inc
Location: Middle River
Posted on: 06/17/2019

Executive Assistant / Office Manager
Description: I. Function Scope and Main Purpose of Job br br The Executive Assistant/Office Manager is responsible for providing full service executive administrative support to the General Manager and the (more...)
Company: Live! Casino & Hotel
Location: Hanover
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Reston RSS job feeds