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Security Solutions Relationship Manager

Company: Code42 Software
Location: Reston
Posted on: September 14, 2019

Job Description:

As a leading provider of global information security solutions, Code42 secures the ideas of more than 50,000 organizations worldwide, including the most recognized brands in business and education. Because Code42 collects and indexes every version of every file, the company offers security, legal and IT teams total visibility and recovery of data wherever it lives and moves. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, with offices in London, Munich, Denver and Washington, D.C. We are proud to be funded by Accel Partners, JMI Equity, NEA and Split Rock Partners.

Code42 is committed to providing all employees with engaging and challenging work, an opportunity for growth, an equal voice to drive innovation, and an environment that cultivates authenticity. In return, we look for people who are inquisitive, enjoy solving complex problems, collaborate effectively, think creatively and provide diverse insights to help us all think better and more productively. Come join us and #BeCode42


The Security Solutions Relationship Manager will bridge customer security, legal, and information technology groups to ensure Code42's Next-Gen Data Loss Protection customers are utilizing our solution to its fullest potential to drive customer value and strategic business alignment. You will take a leadership role on behalf of assigned customers to ensure we are "keeping the promise" by fulfilling expectations set during the sales cycle, making it easy to do business with Code42, delivering customer value and ensuring strategic alignment from a business and technical standpoint.


  • Identifying, establishing, and building relationships with key customer stakeholders within the customer environment, with an emphasis on demonstrating Code42's value to CISOs and Security teams
  • Understanding Code42's products and positioning our disruptive Next Gen DLP ROI to key security executives and their team members
  • In designated accounts, identifying security buyers and key influencers with whom you will work to:
  • Establishing an effective feedback loop with Code42 Product Management to ensure security solution alignment with customer needs
  • Conducting Director-level or above business reviews to ensure Code42's alignment with customers
  • Nurturing Code42 Next-Gen Data Loss Protection customers to become references and "customers for life"


    • Bachelor degree, or equivalent experience in Information Technology with a strong emphasis in cybersecurity
    • 5+ years of experience in a relationship management, customer success, or account executive role
    • Extensive security solution and security industry knowledge and experience
    • Experience determining and articulating valuable security use case scenarios to customers
    • Ability to build and sustain rapport with customer Executives and their team members
    • Ability to work both independently as well as collaboratively within a team environment.
    • Self-motivated and able to work with minimal direction.
    • Professional, positive, and approachable attitude/demeanor and sensitivity in handling confidential information.
    • Demonstrated Executive presence
    • Excellent verbal, written and formal presentation and communication skills
    • Self-starter, big-picture thinker with attention to detail
    • Demonstrated methodical critical thinking/decision making skills
    • Experience developing customer account and success plans
    • 20-40% travel

Keywords: Code42 Software, Reston , Security Solutions Relationship Manager, Executive , Reston, Virginia

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