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Medical Office Front Desk Representative

Company: Farrell Pediatrics
Location: Reston
Posted on: November 14, 2021

Job Description:

South RidingPediatrics located in South Riding, Virginia, is looking for an experienced and skilled front desk representative who loves helping families navigate the administrative process of scheduling appointments, and provide answers to questions that will result in a positive and engaging office visit experience.

The Medical Office Front Desk Representative will be responsible for the following:
Promptly greeting patients

Effectively answering and appropriately directing incoming calls

Responding to questions and requests for information regarding services, appointment scheduling, patient benefits, and billing

Perform timely data input

Assume responsibility for insurance verification

Maintain a neat and clean reception area

Maintain and update appropriate patient information in the practice's electronic medical record

Collect and record payments in a timely manner

Protect patients' rights by maintaining the confidentiality of personal and financial information

Protect the practice by adhering to clear professional standards

Contribute to a team environment

Assume other receptionist duties when needed
*Minimum 2-3 years Medical Front Desk Experience; References Required at Interview

*Minimum1 year EHR experience required (eClinical Works a plus)
*Excellent Customer Service Skills Required

Work schedule discussed at interview.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Rotating weekends
COVID-19 considerations:
To keep our teams safe we provide masks, temperature checks, social distancing among teams, and huddles as needed to go over protocols and changes in workflow. We divide our patient care into well checks a.m. and sick appointments in the p.m.

Education:
High school or equivalent (Preferred)
Experience:
Customer service in Medical office: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location:
Multiple locations
Work Remotely:
No
Work Location: Multiple Locations

Keywords: Farrell Pediatrics, Reston , Medical Office Front Desk Representative, Healthcare , Reston, Virginia

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