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Information Systems Engineer / Lab Manager

Company: Octo Consulting Group
Location: Reston
Posted on: November 18, 2022

Job Description:

Octo is an industry-leading, award-winning provider of digital services for the federal government. Octo specializes in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes. Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region's best places to work multiple times, Octo is an employer of choice! Job Description You... As an Information Systems Engineer focused as a Lab Manager at Octo, you will have the following duties and responsibilities: Develop and deploy technology solutions to business needs Operate a Lab environment of high-end datacenter equipment, including compute and storage Build physical servers and instantiate virtual servers efficiently and/or automatically Manage inventory and integration capability of high-end technology devices Deploy and manage DevOps/DevSecOps methodologies and platforms Work with Engineering leads to understand needs and opportunities Administer and leverage SaaS platforms and capabilities where appropriate Manage project deliverables and satisfy compliance and SLA requirements Lead tours of potential customers and/or talent, and speak knowledgeably about Octo resources and capabilities Provide regular reports and deliverables as needed by management Assist with end-user IT core services needs when needed Manage ticket queue for new requests, timely closure, and/or escalation to senior staff Deploy user laptops, applications, access, and provide New Employee IT Orientation Update IT Asset Inventory including all laptops, peripherals, etc... Create/update documentation for end users and internal process documentation for IT Admins. Occasionally work non-standard hours to support high volume and/or service outages Skills & Requirements Required Technical Experience: Proficient in Datacenter operations, physical infrastructure management and maintenance, OS maintenance and patching (Linux, Windows Server, SAN) Proficient in Virtualization platforms and concepts (e.g. Hypervisor types, VMWare, Virtualbox, Proxmox, Openstack, Openshift) Proficient in Container platforms and concepts (e.g. Docker, Kubernetes, Mesos) Proficient in DevOps/DevSecOps platforms and processes, managing and provisioning development tools with agile/on-demand deployment and/or instantiation (e.g. Foreman, Terraform, Ansible, Puppet, Salt) Strong understanding of the benefits of Principle of Least Privilege, governance, and Infrastructure as Code Proficient in networking standards and internet protocols; DNS, TCP/IP, LDAP Proficient in Service Discovery and load balancing platforms and concepts (e.g. Traefik, HAProxy, Consul, F5, nginx) Proficient with IDAM or SSO platforms and concepts (e.g. Keycloak, AzureAD, Okta) Proficient with secrets management and concepts (e.g. LastPass, Hashicorp Vault, Azure Key Vault) Proficient using a ticketing system for managing requests and fulfilment (e.g. Jira, ServiceNow) Proficient with user technologies working in an office and/or remotely (VPN) Desired Technical Experience: Government industry experience with knowledge of FedRAMP and CMMC requirements Knowledge and experience with ISO and Service Management standards and processes Proficient with cloud integration, API's, business integration tools, automation/scripting, SSO Proficient with End-user support and operations, Office365 administration, Device Management software, remote support tools Proficient with Microsoft Active Directory, Group Policy, Printer Server Management Proficient with Windows Server OS (Server 2019 Operating Systems) Proficient with CI/CD systems such as Jenkins, GitLabCI Proficient with Software Versioning platforms such as GitHub and Gitlab Professional Skills: Good interpersonal skills required. Ability to communicate well (verbal and written) Excellent organizational and problem-solving skills Demonstrate sound business judgment and ability to take decisive action Ability to carry out assigned task and projects to completion with minimal oversight. Ability to listen and ascertain the needs of employees; communicate accurate information regarding process, policies, and procedures to employees. Work with end users courteously and in a timely manner. Certifications: A+ Certification is preferred Puppet certification is preferred Kubernetes certification is preferred Jenkins certification is preferred Microsoft MSITP/MCSE preferred Years of Experience: 5+ years of experience or more Location: Reston VA (only) Education: Technical degree or equivalent combination of education and experience Physical Requirements: Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 50 lbs. Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation.

Keywords: Octo Consulting Group, Reston , Information Systems Engineer / Lab Manager, Healthcare , Reston, Virginia

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