Hospital Donation Coordinator 2 (RN, RT, Nurse)
Company: INFINITE LEGACY
Location: Halethorpe
Posted on: February 16, 2026
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Job Description:
Job Description Job Description General Job Summary: Under the
general direction of the Regional Manager, Hospital Services (HS),
or approved designee, and in accordance with established
procedures, the Hospital Donation Coordinator 2 (HDC 2) is
responsible for improving the hospital’s donation performance by
assessing hospital donation outcomes, developing professional
relationships with key contacts, and analyzing data to improve
processes. To accomplish this, the HDC 2 will be assigned to
hospitals by the Regional Manager with frequent travel to those
select hospitals. At times, the HDC 2 may be required to assist
with coverage for other hospitals in the service area. While in the
hospitals as an Infinite Legacy representative, the HDC 2 will be
responsible for performing follow up after donation activity,
rounding on key units, and facilitating educational activities as
required. To understand the hospital’s donation potential, the HDC
2 is also responsible for data analysis towards the identification
and execution of improvement opportunities. Education and
Experience: Bachelor’s degree in healthcare, communications,
education, science, or a similar field required. In lieu of a
Bachelor's degree, an Associate’s degree and an additional 2 years
of relevant work experience may be considered. Minimum of 2 years
in the Hospital Services department or comes to the role with
previous nursing, respiratory therapy or applicable OPO experience.
Professional experience in a hospital setting is highly preferred.
Demonstrated abilities in both autonomous project management and
effective teamwork are required. Required Skills/Abilities:
Proactive team player dedicated to enhancing the quality of
donation and transplantation. Conscientious, ethical, and possesses
strong interpersonal skills that contribute to working effectively
with a variety of medical professionals. Acts with flexibility to
maintain order in an environment of changing priorities and be
capable of handling highly stressful situations in a calm,
professional manner. Strong organizational skills demonstrated
competence in short and long-range strategic planning. Demonstrated
public speaking ability is also a valued skill. Demonstrated
planning, critical thinking, negotiating, creative problem-solving
and analytical skills. Ability to build relationships with clients
of diverse backgrounds in all areas of a healthcare organization.
Customer-service oriented self-starter who can work with or without
direct supervision. Must be capable of quickly assessing the
organization's needs and providing support. A valid driver’s
license must be maintained and possession of own reliable, insured
automobile. Ability to work a minimum of 40 hours per week with
schedule adjusted to accommodate hospital needs. Ability to work a
flexible schedule due to case-specific and or hospital needs with
on call requirements, including nights, weekends, and holidays.
Ability to travel throughout Infinite Legacy’s Donor Service Area.
Duties/Responsibilities: Develops and maintains client hospital
profiles, performs needs assessments to identify obstacles in the
donation process, and implements customized strategic plans to
increase hospital-wide organ and tissue donation. Plans are based
on the results of death record reviews, industry standards, and
evaluation of historical data performance. Implements hospital
strategic plans throughout the year while providing updates on
progress and executing necessary adjustments. Carries out
activities as described in hospital donation plans for assigned
hospitals within the Infinite Legacy service area. Works
collaboratively with key hospital leaders, administrators,
physicians, and nurses to build comprehensive donation systems.
Ensures that all aspects of the organ and tissue donation processes
are understood and regulatory compliance is achieved. Plans and
implements individualized educational programs to meet educational
needs for clients. Regularly provides the following services:
formal and informal education; purposeful rounding; donation
education in staff meetings, hospital skills days and/or learning
management system; real-time education during donation activity;
and materials, created or revised, as needed. Recognizes the
donation challenges and opportunities for each institution and
incorporates solutions, based on the strategic plan, into planning
of educational programs. Regularly facilitates basic educational
in-services. As required, makes frequent on-site hospital visits to
meet with hospital staff during scheduled appointments and
informally, performs daily checks on donation activity for HS
related information, adjusts hospital visits for presence on units
to support donation activity, presents donation-related
in-services, holds meetings, consistently updates donation-related
resource areas in hospitals, and resolves problems while
maintaining a positive professional profile as a representative of
Infinite Legacy within the institutions. Rounds regularly in
assigned hospitals including the Emergency Department and Intensive
Care Unit(s) as appropriate per the visit schedule. Carries out all
associated responsibilities such as daily donation activity checks
for HS-related information, constructive on-site presence during
organ donation cases, timely follow-up after all organ donation
cases, fulfillment of hospital data and resource requests, and
assistance with organization of processes such as OPO-hospital
“Huddles.” Conducts timely after-action review sessions of
recoveries and referrals with key clients to analyze the efficiency
of the hospital donor process, identify obstacles, and evaluate
client satisfaction with Infinite Legacy’s services. Provides
timely on-site referral follow up for on-going organ referrals as
applicable. Navigates hospital electronic medical records to
locate, document and update pertinent health information in
Infinite Legacy’s medical record system. Collaborates with the
medical team, reviews the plan of care, facilitates effective
communication and coordinates with Infinite Legacy clinical teams
as appropriate. Rounds regularly and provides education for
non-acute units and support departments. Conducts regular
performance coaching meetings with hospital administration,
physicians and nursing leadership. Recruits key hospital personnel
to serve as donor program champions and advises on policy and
procedures. Provides regular feedback to hospital clients and key
Infinite Legacy team members including results from medical record
reviews, quality assurance mechanisms, donor referral and recovery
information, donor outcomes, Hospital Services strategies plans,
and future activities. Recruits key hospital personnel to serve as
donor program champions and advises on policy and procedures.
Ensures the accurate and timely completion of MRR worksheets and
summaries at assigned hospitals. Conducts analysis of MRR data to
identify opportunities for the realization of additional donation
conversion and donation process improvements. Follows up with
hospital staff in timely manner for all missed referrals and
creates plans to mitigate variances. Compiles, analyzes and reports
data to hospital partners monthly; adjust strategic plans to meet
hospital needs. Works cooperatively with the Hospital Services team
to ensure that all departmental standards and hospital services are
fulfilled, regardless of prior individual calendar planning.
Proactively aids internal donation team members by anticipating
challenges and responding on-site to assist with organ or tissue
cases. In collaboration with the Manager of Hospital Services,
maintain, revise and/or create as necessary Memorandum of
Understandings (MOUs), Organ and Tissue donation policies and
special event materials. Responsible for maintaining current file
of each hospital’s policies to include brain death, DCD, withdraw
of support, organ and tissue donation, and any other relevant
policies. Responsible for making sure each of the above policies
meets the clinical needs of the organization and current policies
are uploaded to the internal electronic system. Required attendance
and participation in organizational trainings, both internal and
with hospital partners. Demonstrates competency in skills and
attend meetings to obtain input and provide Hospital Services
progress reports. Collaborates with Infinite Legacy’s Community
Outreach team to work with the hospitals to provide education to
hospital staff and their surrounding communities about organ and
tissue donation. Works to facilitate hospital participation in
Donate Life Month activities and other community outreach
activities as applicable. Maintains accurate and timely
documentation in each hospital’s profile of regulatory data points,
activity, rounding, and outcome of medical record reviews in
accordance with departmental goals. Responsible for up-to-date
hospital appointments and calendar entry in Outlook. Personifies
confidence and autonomy in the role while managing various clinical
and administrative situations and interactions with limited
supervision. Exemplifies innovative and creative thinking while
always working toward process improvement in designated hospitals,
departmental objectives and organizational goals. May assist in
leading specified team meetings, huddles or projects as assigned by
the HS Regional Manager. Carries out donation bridge-conversations
with family members when needed. Assists with clinical needs (DCD
assessment, case initiation, donor management) when required and in
conjunction with a phone resource such as a clinical team member
and/or medical director. Works on call shifts that will include
nights, weekends, and some holidays to ensure hospital and Infinite
Legacy’s needs can be met at all times. Frequency of the on-call
shifts will be based on departmental staffing. Trains new team
members. Other duties as assigned. This position requires employees
to be fully vaccinated and be able to provide proof. Join Our Team
& Enjoy Great Benefits! At Infinite Legacy, we care about our
employees' well-being, both at work and in life. That's why we
offer an excellent benefits package designed to support you and
your family. Our Benefits Include: Health, Dental & Vision
Insurance : Comprehensive coverage for you and your loved ones.
Paid Time Off : Take the time you need to relax and recharge. 401K
: Plan for your future with employer contributions. Life &
Disability Insurance : Peace of mind, no matter what happens. Pet
Insurance Discounts : Because your furry friends matter too!
Tuition Reimbursement : We support your growth and development with
education assistance. Join our team today and experience a
workplace that truly values you!
Keywords: INFINITE LEGACY, Reston , Hospital Donation Coordinator 2 (RN, RT, Nurse), Healthcare , Halethorpe, Virginia
