Shift Leader
Company: Wegmans Food Markets
Location: Reston
Posted on: May 11, 2022
Job Description:
Schedule: Full timeAvailability: Morning, afternoon, evening
(includes weekends). Shifts start as early as 6amAge Requirement:
Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital
One Drive SouthPay: Starting at $20.00 / hour!Job Posting:
04/14/2022Job Posting End: 05/12/2022Job ID:R0124025EARN A BONUS UP
TO $1,500! Hiring immediately!We're looking for entry-level leaders
who are passionate and ready to collaborate, lead, and give their
best every day! In this role, your responsibilities will consist of
both coordinating and troubleshooting daily activities of our
customer service employees, as well as taking part in store
management duties and projects. Through these responsibilities you
will gain a deep understanding of our values, business measures and
operations, experiencing everything from daytime to nighttime
hours, often acting as a liaison between different areas of the
store. You will be responsible for leading and developing a team of
customer service focused team members, ensuring they have the tools
and resources to be successful at their jobs. If you love to work
in a fast-paced, energetic environment where no two days are the
same, then this is the role for you!What will I do?
- Independently manage store operations between daytime and
nighttime hours, acting as key leader and liaison among teams and
various departments throughout the store; responsible for closing
and/or opening the store, as part of a varied schedule that changes
on a weekly basis
- Partner with department management to prioritize and delegate
tasks and ensure the Front End/customer checkout operations runs
efficiently, monitoring the business and customer traffic
throughout the store, managing the right number of open checkout
lanes and running register when necessary to reduce customer wait
time
- Manage performance of a team of Customer Service employees,
providing resources, training, feedback, and development
opportunities
- Provide Incredible Customer Service to customers and employees
alike, acting as a champion throughout the store for our values and
standards
- Quickly react to situations that arise, partnering with store
leadership to problem solve operational challenges
- Participate in and/or lead special projects and assignments
across the store with the goal of bringing employees together and
enhancing the Company cultureRequired Qualifications
- 1 or more years of work experience, preferably in customer
service, or a college degree
- Computer skills
- Proven ability to multi-task and handle interruptions in a
fast-paced environmentPreferred Qualifications
- Experience leading a team
- Ability to quickly learn and adapt to new situations and
subject mattersAt Wegmans, we believe that if we take care of our
people, they'll take care of our customers. That's why, as part of
the Wegmans family, you'll have a package of benefits that covers
your health, well-being, family and future.
- Flexibility in scheduling-work-life balance
- Employee discounts
- Premium pay on Sundays and holidaysComprehensive benefits*
- Quality affordable healthcare coverage
- Vision coverage
- Dental coverage (Available to Full-time only)
- Pre-tax spending accounts
- Life insurance
- Paid time off
- Employee assistance program
- Employee wellness programs
- 401(k) retirement savings plan
- Wegmans retirement profit sharing plan
- Scholarship Program *Certain eligibility requirements must be
satisfiedFor 24 years in a row, our employees have put us on the
FORTUNE magazine's list of the 100 Best Companies to Work For.
Discover what it means to work for a family owned, mission-driven,
values-based company that believes in caring, respect, empowerment,
high standards and making a difference in the community. Because
with a family-like atmosphere of shared support, leaders who have
your best interest at heart and growth as part of everything we do,
Wegmans is the place for you to do what you love-and love what you
do.
Keywords: Wegmans Food Markets, Reston , Shift Leader, Hospitality & Tourism , Reston, Virginia
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