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Business Analyst, A&C Technology

Company: MuleSoft
Location: Reston
Posted on: November 22, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryAlliances & ChannelsJob DetailsThe A&C Technology team is looking for a Business Analyst who is passionate about solving complex business problems to join our team as an individual contributor. You will be responsible for scoping projects, gathering requirements, vendor evaluation, technology and process architecture, and solution deployments to support multiple, interdependent business processes of the Alliances & Channels organization. You are able to build strong, trusted relationships with stakeholders and become a trusted technology and business advisor to the Alliances & Channels organization.ResponsibilitiesYou will lead requirements gathering sessions and maintain business and technical requirements documentsYou will serve as a subject matter expert in the business problems you solveYou are able to articulate complex technical matters in easy to understand, business facing termsYou will map as-is and to-be business processesYou will architect solutions to business problems with use of technology and business process engineeringYou will partner with Business Technology, Trailhead and any other teams contributing towards your deploymentsYou will provide hands-on expert consultation to your team members, including developers, support staff on technical issuesYou will develop and document technology and operational best practicesYou will deploy technology systems and business processes for the businessYou will design and manage the execution of UAT test plans and ensure a quality solution is deliveredYou are able to support multiple projects with dependencies, simultaneouslyYou have strong communication and presentation skillsYou will derive insights based on data from your deployments to further optimize our business processesYou demonstrate leadership and business acumen by anticipating business needs and are able to respond with alternative solutions when business priorities changeRequired Qualifications 3-5 years of technology consulting or similar relevant industry experience3+ years of Salesforce platform implementation, integration or development experience3+ years in a technical or functional project lead roleProven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilitiesExperience presenting to senior-level leadership or other decision makers to present and sell ideas to various audiences (technical and non-technical)Experience managing at least two large-scale full-life cycle implementations of business solutions (CRM implementation experience a big plus)Strong communication skills, both written and oralPreferred Qualifications Bachelor's degree in Computer Science or Business Information SystemsSalesforce Admin, Consultant, Architect or Developer CertificationCRM implementation experienceProficiency in project managementExperience with Tableau CRMExperience with business process mapping/designExperience with change management, including: rollout planning, training plan development, and user adoptionScrum Master Certification or familiarity with Agile principles or experience working on Scrum teamsPosting and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or .LI-YAccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with or .Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Keywords: MuleSoft, Reston , Business Analyst, A&C Technology, IT / Software / Systems , Reston, Virginia

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