Information Technology Associate
Company: The Mason Companies
Posted on: August 5, 2022
MASON INVESTMENT ADVISORY SERVICES, INC. Information Technology
Associate Reston, Virginia Position Overview The Information
Technology Associate will be responsible to aid in the evaluation,
implementation and maintenance of new technology and software at
The Mason Companies. In addition, this position will also aid our
Information Technology (IT) department by providing day-to-day
quality customer support services for staff and employee
operations. This position will work closely with The Mason
Companies IT department, with our local and regional employees, and
will report to the Chief Technology Officer. Responsibilities
Assist in the project management of new technology and software at
the Mason Companies. Assist in gathering and documenting of project
requirements. Assist in vendor analysis. Assist in keeping projects
on track and on time, and making sure deliverables are met. Assist
in testing new technology to determine effectiveness and need.
Assist in policy and procedure development, documentation and
implementation. Assist in training and rollout of new technology
and software. Assist in the administration of new technology and
software. Provide Technical Support to staff and employees,
customer(s) when necessary as first point of contact. Assist with
troubleshooting of computer related issues such as password resets,
email setup and issues, software installs, printer, etc. Maintain
accurate records of completed and pending jobs using ticketing
system. Requirements Bachelor---s degree required. 1 - 2 Years of
project management experience. 1 - 2 years of IT experience.
Excellent communication skills, both written and verbal. Excellent
organizational skills. Ability to prioritize and manage multiple
tasks. Experience in managing customer queries, and delivering
projects to expectations and requirements. Must be proficient in
Windows based environments. Should possess some basic knowledge of
networking technologies and operations. Demonstrate outstanding
social and interpersonal skills in a professional environment.
Should possess an eagerness and excitement for technology and
system improvement. Excellent benefits, including medical/dental
insurance, 401(k) plan, competitive salary and a great work
environment. Please send resume to rpylypkomasoncompanies.com.
Keywords: The Mason Companies, Reston , Information Technology Associate, IT / Software / Systems , Reston, Virginia
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