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ServiceNow Developer- Dashboard reports/ Integration

Company: APN Consulting
Location: Reston
Posted on: August 5, 2022

Job Description:

Ttile- ServiceNow Developer- Dashboard reports/ Integration

Duration- Contract

Location- Remote

Responsibilities:

Experience on Integrations

Experience on Dashboard Reports

Configuration/Customization of the ServiceNow system, including creating workflows.

Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service.

Perform integrations and process automation using ServiceNow workflows.

Work with stakeholders to understand business requirements, design a solution to meet those business requirements, and document the corresponding technical requirements that will be used by the developer to develop the solution

Load, manipulate and maintain data between ServiceNow and other systems using transform maps.

Work with stakeholders to generate views and reports as needed.

Analyze and understand user requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the Service Now roadmap.

Apply understanding of ITIL/ITSM processes towards the solutions developed.

Monitor health, usage, and overall compliance of the application.

Client Requirements

Provide Vendor with the necessary access to data and information

Assign the necessary resources to effectively compile all the necessary requirements.

Provide expert resources to assist with any external systems as it relates to integrations or migrations with ServiceNow; Vendor will not provide experts or support for third-party systems.

Participate in the necessary reviews and checkpoints to ensure alignment with the defined requirements and provide timely affirmation or change request relating to the deliverables.

Keywords: APN Consulting, Reston , ServiceNow Developer- Dashboard reports/ Integration, IT / Software / Systems , Reston, Virginia

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