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ServiceNow Developer

Company: APN Consulting
Location: Reston
Posted on: November 18, 2022

Job Description:

Title: ServiceNow Developer
Location: Remote
Duration: 6 Months Contract

Responsibilities:


  • Experience in Integrations
  • Experience with Dashboard Reports
  • Configuration/Customization of the ServiceNow system, including creating workflows.
  • Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service.
  • Perform integrations and process automation using ServiceNow workflows.
  • Work with stakeholders to understand business requirements, design a solution to meet those business requirements, and document the corresponding technical requirements that will be used by the developer to develop the solution
  • Load, manipulate and maintain data between ServiceNow and other systems using transform maps.
  • Work with stakeholders to generate views and reports as needed.
  • Analyse and understand user requirements and current procedures to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the Service Now roadmap.
  • Apply understanding of ITIL/ITSM processes towards the solutions developed.
  • Monitor health, usage, and overall compliance of the application.

Keywords: APN Consulting, Reston , ServiceNow Developer, IT / Software / Systems , Reston, Virginia

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