Service Desk Tier 1 (TS/SCI)

Company: Beyond SOF
Location: Reston
Posted on: April 1, 2026

Job Description:

Service Desk Tier 1 (TS/SCI) Reston, VA, USA Full-time Clearance: Top Secret/SCI Job Description Required Qualifications: Must be 8570 compliant 1-2 years of experience in professional work setting doing troubleshooting Must have good communication skills and the ability to work in a high paced environment Must have experience working with users over the phone and detailed documenting skill Qualifications Desired Qualifications: Experience with SCCM Experience with Remedy, or other ticketing systems Experience with Windows 10 operating systems Experience with Active Directory (creating accounts/navigating different Operating Units) Experience with Office 2016 troubleshooting Ability to move boxes/lift up to 25-50 pounds

Keywords: Beyond SOF, Reston , Service Desk Tier 1 (TS/SCI), IT / Software / Systems , Reston, Virginia

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