Service Desk Tier 2 (TS/SCI)
Company: Beyond SOF
Location: Reston
Posted on: April 1, 2026
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Job Description:
Service Desk Tier 2 (TS/SCI) Reston, VA, USA Full-time
Clearance: Top Secret/SCI Job Description Must be 8570 compliant
Good communication skills and the ability to work in a high paced
environment Experience with Remedy Experience with SCCM Ability to
provide end user software troubleshooting and desk side support
Hardware break/fix experience, including Desktops, Monitors, and
KVMs (among other equipment) Qualifications Desired Qualifications:
Experience with documenting and enhancing the IT troubleshooting
process while working with Engineering teams to escalate and
resolve technical issues Experience creating SOP's Experience with
DOD STIGS and SRGs Experience with Printers (break/fix, and the
STIG process) Experience with major life cycling projects including
the ability support large office moves (minor) network monitoring
experience
Keywords: Beyond SOF, Reston , Service Desk Tier 2 (TS/SCI), IT / Software / Systems , Reston, Virginia
