Video Management Systems (VMS) Application Engineer
Company: Northland Controls
Location: Reston
Posted on: April 2, 2026
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Job Description:
Description Northland Controls is seeking a well-qualified Video
Management Systems (VMS) Application Engineer. We are seeking a
skilled Video Management Systems (VMS) Application Engineer to
support, maintain, and enhance enterprise video management systems
and related integrations. This role focuses on ensuring reliable
system performance, supporting operational workflows, and
collaborating across engineering, infrastructure, and operations
teams. You will play a key role in incident investigation, release
readiness, system validation, and stakeholder support while acting
as a technical partner in the day-to-day success of the VMS
environment. What type of candidate Northland is looking for. We
strive to find the right kind of people, who respect the Northland
way; they will emphasize taking on challenges, working hard,
learning fast, and maintaining embracing accountability, all while
having fun! Our culture and team are our strongest assets. We want
to employ happy people, who bring a positive and energetic attitude
to not only their work and the work environment. What you will love
about this job. You will be working for an amazing company in a
challenging environment that employs the most exceptional type of
people. What You’ll Do Triage and investigate issues affecting the
VMS environment and related services Gather logs, reproduce issues
where feasible, and document findings for escalation Coordinate
with engineering and infrastructure teams for incident resolution
and root cause analysis Support release readiness activities
including checklists, smoke testing, deployment coordination, and
validation Assist with system integrations and configuration tasks
within scope of access Track bugs, tasks, and operational work in
Jira or similar tools Provide timely updates to stakeholders and
technical program managers Identify blockers, risks, and
dependencies impacting service performance Support validation of
patches, configuration changes, and upgrades prior to production
release Maintain operational documentation, troubleshooting guides,
and support procedures Assist with environment readiness to ensure
stable and supportable operations Coordinate outages, maintenance
windows, and planned changes Provide Tier 2 and Tier 3 support for
VMS systems and integrations What You Bring 5 years of experience
in the security or video management systems industry Hands-on
experience with enterprise CCTV / VMS platforms and integrations
Strong understanding of IT networking (LAN/WAN, firewalls,
internet/intranet) Experience with troubleshooting, diagnostics,
and system log analysis Familiarity with tools like Jira,
Confluence, or similar Strong communication, organization, and
customer service skills Ability to manage multiple priorities in a
fast-paced environment Strong documentation and problem-solving
abilities Required Qualifications Bachelor’s degree in Engineering,
Technology, or related field (or equivalent experience) Experience
supporting enterprise VMS systems Experience with Jira and
Confluence Valid driver’s license Preferred Qualifications
Experience with enterprise-level video management systems and
integrations Background in release readiness, smoke testing, and
deployment validation Experience in regulated or enterprise
environments Understanding of infrastructure dependencies (servers,
storage, identity services, networking) Knowledge of Windows
operating systems and Microsoft Office tools Travel Up to 20%
travel for certifications, testing, and system commissioning Work
Authorization Must be authorized to work in the United States What
Northland Does Northland is a world-class global security
integrator with offices in the United States, United Kingdom,
Singapore, China and India. We specialize in design, build,
integration, and management of high-end Lenel, Software House, S2
global enterprise security systems which include 6 out of 10 of the
largest hi-tech companies in Silicon Valley. We are responsible for
single card reader installations in some of the most remote parts
of the world, all the way through to the design, deployment and
management of large enterprise systems managing up to 300 corporate
offices in over 70 countries including datacenters and
multi-faceted security operations centers. With 250 highly trained
professionals, all program management, project management, system
design, system programming, testing and commissioning is carried
out by Northland Controls experts to ensure we deliver the right
solution, to the right standard, every time, anywhere in the world.
In addition, Northland is supported by a network of over 100
in-country local service partners (LSPs) across the world who
partner with Northland to deliver unparalleled world class services
to our enterprise customers. We are trusted to get the job done no
matter what. Through word-of-mouth our elite list of customers has
rewarded us with phenomenal growth from $1M to $70M in 10 years’.
To achieve this, we are always interested in the very best people
who share our core values and beliefs and will “do whatever it
takes” to enable our customers to realize their goals. We will take
on difficult challenges regardless of where they may lead us, and
we will always take the most honorable route to get there.
Northland Values Be Honorable Our People Take on Challenges Do
Whatever it Takes Have Fun Northland Controls is an equal
employment opportunity employer, discrimination is prohibited.
Keywords: Northland Controls, Reston , Video Management Systems (VMS) Application Engineer, IT / Software / Systems , Reston, Virginia
