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Technical Support Analyst

Company: Global Channel Management
Location: Reston
Posted on: May 17, 2018

Job Description:

Technical Support Analyst needs 2+ years tech support analysis experience. Technical Support Analyst requires: LAN/WAN/Ethernet experience Proven job performance in current and previous positions Basic understanding of a PON network A bachelor degree in telecommunications or equivalent experience. Project management Technical Support Analyst duties: Specialist, Network Operations will provide network management and analysis for FTTP video network :Resolves network problems related to our Volicon/RSAM units Work with the vendor and field forces to RMA units as needed Provide weekly status to a project manager

Keywords: Global Channel Management, Reston, Technical Support Analyst, IT / Software / Systems, Reston, Virginia

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