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Software Support Engineer

Company: LeaseAccelerator
Location: Reston
Posted on: September 12, 2018

Job Description:

We are seeking a dedicated bug hunter a tier three engineer who will be tasked with finding and correcting problems and limitations within our flagship SaaS application, LeaseAccelerator. There may be occasional opportunities to do green field development, but this position is primarily software maintenance and entails modifying other people's code. This is perfect for a person who enjoys digging into code and working on tasks of all sizes and varying degrees of complexity. Job Responsibilities:

  • Analyze code to find and correct problems and limitations
  • Address priority bug reports from our portfolio of clients
  • Complete refactoring and code refinement based on guidance from static code analysis
  • Interact professionally with colleagues and end users, both by e-mail and video-enabled web conference
  • Tactfully and diplomatically field questions you may consider inane from end users
  • Buy time for questions you cannot answer while you pursue internal resources who can assist you in answering the questions
  • Participate in web conference calls (primarily through Zoom), Slack channels, and emails to communicate with colleagues from around North America and India Key Qualifications:
    • Tier three engineer
    • Knowledge of Java, JavaScript, and Oracle PL/SQL running on Windows
    • Three years of relevant programming experience with at least one of the above languages
    • Demonstrated ability to learn new technologies quickly
    • Proven ability to recognize and leverage established patterns
    • Exposure to leasing or financing- at least a basic understanding of accounting concepts, including operating expense, amortization, and depreciation.
    • Experience with ERPs, including Oracle EBS or SAP, is a plus
    • Experience with developing accounting or bookkeeping applications is a plus
    • Ability to work with partial information, and good judgement on when to ask questions and when to run independently
    • Ability to juggle multiple shifting priorities for a variety of tasks from small tweaks to major projects that could take weeks
    • Strong written and verbal communication in English LeaseAccelerator is an environment in which you can learn, supported and mentored by an amazing team of engineers. This is primarily a telecommuting position, but preference will be given to candidates who are within reasonable driving distance of our Reston, Virginia headquarters.

      Keywords: LeaseAccelerator, Reston , Software Support Engineer, IT / Software / Systems , Reston, Virginia

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