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Program Coordinator

Company: Virtual, Inc.
Location: Reston
Posted on: March 29, 2020

Job Description:

WANTED:--A team player with a make-it-happen kind of attitude ready to support our clients to achieve their missions. Do you thrive in a fast-paced work environment? Are you a passionate learner? Apply today! SUMMARY The Program Coordinator supports the Client Services Team and helps clients meet their strategic objectives. Duties focus on team and client support as well as project implementation. Makes recommendations to continually improve client processes to drive client success. Serve as first point of contact for member inquiries and requests. Oversee the membership journey. Duties include: processing new members, handling renewals documenting and executing all member processes. Maintain membership information and prepare membership trend and activity reports. Interface with members and volunteer leaders via various communication channels (email, phone, collaboration sites, etc). Support client team members and provide administrative support on projects and tasks. Assist in producing collateral, presentations and other membership materials. Coordinate and support conference calls and face-to-face meetings e.g. Board of Directors, Executive Committees, Working Groups, Member Meetings. Duties may include minute taking, scheduling, facilitating calls, etc. Assist in the coordination of logistics for trade shows and events; shipping, collateral production, promotional items, etc. Support client website services, database management and support tool implementation. Fully utilize all organizational tools and platforms including collaboration sites, association management tools and project management systems. Ensure that data within each is kept current and up to date. Help train, monitor and check work of program administrator(s) and/or intern(s) Ad hoc projects as assigned. DO YOU HAVE WHAT IT TAKES? 2-3 years of Program Coordinator or Executive Assistant experience preferred; Excellent customer service and interpersonal skills; Writing experience important; Associate degree required; bachelor's preferred; Computer proficiency, specifically with Microsoft Office Suite; Salesforce, CRM-type platforms, Project management tools such as Wrike. Willingness and ability to travel, if required (5%, both international and domestic, valid passport required); Detail-oriented, with strong, effective organizational, problem solving and time-management skills, including the ability to manage multiple tasks and deadlines simultaneously in a fast-paced, deadline-driven environment; Must be a self-starter, with the ability to work independently with limited supervision, as a team member and work well under pressure; Excellent communication skills, both written and oral; Must be comfortable in a collaborative small-company environment and demonstrate a "rolled up sleeves" working style. ABOUT VIRTUAL INC:??We're a leading professional services firm focused on technology consortia and associations.?Our clients include organizations led by companies like Google, Facebook, Microsoft and more, as well as organizations that are tackling some of the biggest problems in the world today, from eating disorders, to space travel to noise pollution.? We have decades of experience behind us but we're still growing fast, having fun, and doing new things every day.

Keywords: Virtual, Inc., Reston , Program Coordinator, Other , Reston, Virginia

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