IDEMIA is the global leader in identity and security. Our
mission is to create a safe and simple future where identity
verification is indisputable, and only you can assert your
identity. We are a distributed company leveraging the latest
technologies to deliver world-class products in the private and
public sectors of finance, telecom, identity, security, retail,
sports entertainment, commercial, government, and IoT. We use a
variety of technologies and approaches to deliver quality product
and services to government agencies and technology companies.
IDEMIA is a made up of a group of 14,000 diverse people from
different nationalities, speaking over 20 different languages.
Together, our solutions impact the everyday lives of citizens and
nations. In this ever-changing world, protecting your identity is
paramount. Join the team that is ensuring one person- one
Job S ummary :
Idemia USA seeks an?Director, Solutions Engineering who can work
with our sales staff, business development team, marketing group,
and clients to shape, architect, design and deliver Idemia’s
products and solutions that meet our client's business
modernization, customer service and efficiency objectives.
The?Director, Solutions Engineering is a lead solution
strategist, working with our sales and delivery staff to provide
technical solutioning expertise for cross-selling, new business and
recompete pursuits. The?Director, Solutions Engineering provides
leadership to capture teams and sales executives throughout the
entire business development lifecycle with a view to winning new
business pursuits. Successful candidates will have a proven record
of delivering Enterprise technology strategies, designs, and full
lifecycle implementations in support of complex mission critical
business solutions. The Architect maintains close working
relationships with the Sales team and Business
Development/Marketing teams and educates technologists, customer IT
departments, customer leadership and business developers on the
appropriate application of technology and solutions. The Architect
is expected to actively participate in sales pursuits and in
thoroughly understanding the customers’ environments in their focus
areas. The Architect has demonstrated a high emotional IQ and
quickly builds trust with internal Idemia and external client
Essential Job Functions (includes but is not limited to):
Assist in developing business opportunities, including meeting
with / interviewing clients, understanding the client's compelling
events and business needs, interactively developing a solution with
clients, authoring white papers, responding to RFIs and RFPs,
writing and presenting proposals, presenting end-user demos, and
assisting with drafting, reviewing, negotiating and finalizing
statements of work.
Act as the lead author for the majority of technical text for
sole source and RFP responses. Coordinate throughout Idemia across
multiple business units to compose holistic end-to-end solutions
that meet client needs in a compelling, differentiated and price
Collaborate with the rest of the proposal team, on acquiring and
editing text from other SMEs for inclusion in proposals.
Actively participate and coordinate in the development, testing,
logistics and execution of customized demos as part of the RFP
Consultative selling and leveraging business through superior
delivery skills, good client relations, and subject matter
Assemble relevant resources and appropriate materials to support
sales pursuits including acting as a liaison between the Sales Team
and the Engineering Leads. Shape client solutions as a Solutions
Architect. Requires good analytic skills to probe and understand
the client's situation, and then translate that knowledge into a
solution specific to that client.
Remain active and involved in the extension and expansion of
accounts within area of expertise and identify new opportunities
Develop and maintain relationships with key vendors and
educating Sales Team in additional revenue opportunities and
through use of vendor products / services in the delivery of client
Assist key projects (in a billable or non-billable capacity) by
providing subject matter expertise regarding technology selection,
architecture, and solution implementation.
Oversee the research, selection, and monitoring of technical
direction for Corporation based upon market trends and
Serve as a technology subject matter expert including
participating in proposal activities and delivery assurance
reviews, and conducting or participating in lessons learned
sessions following project conclusion.
Demonstrate subject matter expertise in all business development
activities including sales calls, client presentations,
demonstrations and round tables.
Oversee and/or provide technology subject matter expertise for
quoting and proposal activities including advising the sales team
on deliverability of request, driving the identification of
alternatives, formulating the solution, and supporting the
development of the response.
Note: In addition to the Essential Functions, also perfor m s
similar work-related duties as assigned.
Required Skills Has a successful track record in providing
technical leadership in winning federal, state and local new
business pursuits for deal sizes in excess of USD 50M
In-depth understanding of application, cloud, mobility,
middleware, data management and system architecture concepts;
experience leading the design and integration of enterprise-level
Experience in capturing technical requirements and defining
technical solutions in the form of conceptual, logical, and
physical designs, including the ability to articulate those
concepts verbally, graphically and in writing.
Ability to synthesize solution design information, architectural
principles, available technologies, third-party products, and
industry standards to formulate a system architecture that meets
client requirements and can be delivered within the desired
Experience developing cost models, technical delivery plans,
technical solutions and basis of estimates (BOEs), including BOM
development. Also develop concept of operations and discuss these
models in Agile, governmental SDLC or ITIL based terms.
Experience identifying potential design, performance, security,
and support problems, including ability to identify technical
risks/challenges and develop relevant mitigation strategies.
Extensive knowledge of the broad spectrum of technology areas,
including technology trends, forthcoming industry standards, new
products, and the latest solution development techniques; ability
to leverage this knowledge to formulate technical solution
Ability to consistently apply architectural guidelines when
creating new solution architectures.
Ability to develop integrated technology requirements project
Ability to interface with team members at all levels, including
business operations, finance, technology, and management.
Experience as a lead Solution Architect on prosecuting new
business pursuits, driving to a schedule and budget and
coordinating SMEs and other SAs to build winning proposals and
Able to write proposal responses on any topic and able to guide
others in writing responses and act as a reviewer for the responses
Able to script and execute multi hour demos
Able to act as a SME on either a technical topic of importance
to the engineering as a whole or act as an Organization SME for one
or more of our products
Able to interact directly with customers in both written and
Able to take major role in technical negotiations with
Ability to recognize technical challenges and lead a team to
resolve technology issues
One or more industry domain experience with system
modernization, health care, banking, fraud prevention, motor
vehicle operations, or public safety required.
Able to generalize past experiences across industries,
technologies, and client situations
Ability to be a high-impact player on multiple simultaneous
Hands-on development experience with the primary components of a
solution a plus
Strong understanding of the use of Continuous
Integration/Continuous Delivery (CI/CD) pipelines,
‘Everything-as-code’ approaches, DevOps processes and tools,
virtual machines, containers, container orchestrators ( kubernetes
, Open Shift, Cloud Foundry), ‘cloud native’/12 factor application
design patterns, use of AWS, Azure, Salesforce or ServiceNow
services in rapidly building applications, understanding of
ensuring security for cloud applications
Understanding of the appropriate process alignment patterns
between agile development processes and ‘DevOps’ infused ITIL
Deep understanding of DevOps concepts, including the technology,
process and organizational impacts and best practices of more
comprehensive process integration of development, engineering,
security, configuration management, release management and IT
Experience in managing or delivering the delivery of native and
hybrid mobile applications to iOS and Android devices, preferably
to government customers
Experienced in the application of digital design principles to
designing compelling user experiences across multiple mobile form
Required Experience Travel Requirement , Working Conditions and
Physical Demands :
Travel requirement, such as:
Ability to travel locally for activities such as meetings,
classes, and workshops .
Working Conditions, such as :
General office environment. The work area is adequately lighted,
heated, and ventilated.
Physical Demands , such as :
Office environment where the employee may sit comfortably to do
the work. Some walking, standing, bending, reaching, and carrying
of light items such as papers, books, small parts; driving an
automobile, etc. Requires eye-hand coordination and manual
dexterity sufficient to operate a keyboard, photocopier, telepho
ne, and other office equipment.
Must be eligible to work in the U.S.
IDEMIA is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color,
sexual orientation, gender identity, national origin,
disability, veteran status, and other protected