FirstService Residential High-rise General Manager in Reston ,
Virginia FirstService Residential is now hiring a General Manager
for a luxury high-rise condominium building in Reston, VA
Primary Responsibilities: Provide high level support and
management to assigned community association. Work closely with
board of directors to address and react to the needs of the
communities as well as the daily management of the site.
Assure that the policies, resolutions and goals of the Board are
Be knowledgeable of all Association Governing Documents, Rules
and Regulations and general legal requirements of a community
Provide excellent customer service and maintain open lines of
communication with fellow Associates, homeowners and Board of
Be available to be on-call to handle after-hours emergencies
Provide input and assist the Board with the preparation of the
Association's annual budget
Be responsible for the daily implementation of the annual
budget, perform general financial management and record keeping
Coordinate receipt and review of invoices for services and
ensure timely payment of bills
Assist Association and In House counsel on collection matters
and monitor maintenance fee accounts
Prepare specifications needed for all services received by the
Association (e.g., landscaping, snow, trash, insurance, pool,
Manage bid process, review bid spec proposals and comparison
spreadsheets and make board recommendations as appropriate.
Conduct regular property inspections to ensure compliance with
Association Rules and Regulations.
Ensure maintenance of all files, records and correspondence in
accordance with company procedures and good business practices
Attend all Board meetings
Prepare Board meeting agenda, monthly management report and all
other reports and material needed for Board Packet; distribute one
week in advance of meeting
Coordinate activities of association professionals including
attorneys, auditing firms and engineering firms
Act as liaison for designated committees
Provide customer service assistance to homeowners as needed.
Assist with homeowners' calls and inquires and respond accordingly
or direct to the appropriate party.
Attend regular Membership meetings
Education/ Experience Requirements:
Bachelor's degree (B.A. /B.S.) in Business or related field from
a 4-year college or university, or equivalent combination of
education and experience required.
Two (2) years of customer service experience.
Excellent word processing, mathematic and computer skills
CMCA Preferred. Commitment to obtain PCAM, ARM or AMS
designations or equivalent.
Must have valid driver's license
Skills and Ability Requirements:
Demonstrates advanced knowledge of Microsoft Office: Excel,
Effective written and verbal communication skills.
Strong customer service, communication and interpersonal skills
Action and results-oriented, enthusiastic.
Excellent organizational skills.
Ability to deal effectively with a diversity of individuals at
all organizational levels.
Positive, can-do attitude with a commitment to excellence.
Ability to meet stringent deadlines.
Who We Are: FirstService Residential is the largest provide of
third party community association management in North America. With
a presence in 28 states and 3 provinces in Canada we deliver
exceptional service and solutions that enhance the value of every
property and the lifestyle of every resident in the communities we
manage. More information is available at
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