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Job #: R-00038493
Location: Reston, VA
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: Yes, 10% of the time
Potential for Telework: No
Clearance Required: Public Trust
Referral Eligibility : Eligible
Job Description: Will require relocation to Reston Virginia.
As the trusted IT and network provider for more than 3 million
government users, Leidos brings the domain experience and mission
understanding to transform complex systems into modernized
networks. We leverage innovations in technology and the creativity
of our people to bring outstanding value to our customers. Leidos
is the largest systems integrator and provider of IT services to
the U.S. government, serving customers across all sectors. We bring
decades of experience leading large-scale, secure government
networks and mission-critical programs to bear.
With recent new program wins for mission critical networks, our
footprint in this market is growing, and so are opportunities to
join our team. Leidos is seeking an Operations Manager to lead an
outstanding technical and support team on a large program
supporting a critical network services program for the U.S. Federal
This position has organizational functional responsibilities to
manage 24x7 operations, including Customer Support Center, Network
Operations Center (NOC) and Security Operations Center (SOC) and
coordination of all maintenance activities for the network. Other
responsibilities include ownership of day-to-day operational
performance, including Service Level Agreements (SLA’s) and the
successful overall service delivery solution and timely coordinated
remediation. In this key leadership role, the Operations Manager
has responsibility and ability to define, implement, and lead an
integrated solution through cross-functional teams with authority
to direct team activities.
Characteristics necessary for success include: Experienced
program and operations management and leadership skills on large
communication environments (>$50M), business and technical
knowledge and vision; disciplined strategic thinking; analytical
presentation and problem solving skills; the ability to gain
internal support; and the ability to establish and maintain a solid
working relationship with users/clients, technical staff, managers,
and peers. Excellent written and oral communication skills are
This position is located in Northern Virginia with local travel
to Washington, DC and surrounding areas. Occasional travel to
customer and supplier locations (Domestic US travel). Must be able
to get a public trust security clearance.
Appropriate degree from an accredited college or equivalent
experience/combined education, with professional experience and
specialized training commensurate with assignment.
5+ years Program Management experience leading programs and 10+
years of experience in operations and maintenance management for
communications services in safety-critical environments on
Strong leadership and communications skills
Strong analytical and problem solving skills, with the ability
to work independently as well as collaboratively in a team
Ability to work with customer and program office to achieve
Proactive, superior attention to detail and good organizational
Business acumen, strong analytical and problem solving skills,
reliability and sound judgement
Ability to travel on an as needed basis
ITIL foundations certification
Knowledge of Government acquisition processes, prime contract
flow-downs and performance based contracting.
Ability to gain internal support, operate independently with
limited supervision and feedback, and establish a solid working
relationship with technical staff, division managers, and peers in
the Group and across Leidos
U.S. Federal Programs with mission critical/public safety
Previous experience with network engineering technology and
Visit our website to read more about Network Modernization at
Leidos. Connect with us on LinkedIn and Facebook . We value and
support the well-being and mobility of our employees with
competitive benefit packages, complementary e-learning training,
work-life flexibility, an exciting External Referral Program , and
a diverse, inclusive and ethical work place. In fact, in 2020,
Leidos was ranked as one of the “World's Most Ethical Companies ”
by the Ethisphere Institute for the third consecutive year.
External Referral Bonus: Eligible Potential for Telework: No
Clearance Level Required: Public Trust Travel: Yes, 10% of the time
Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Manager
Job Family: Network Administration and Ops Leidos Leidos is a
Fortune 500® information technology, engineering, and science
solutions and services leader working to solve the world's toughest
challenges in the defense, intelligence, homeland security, civil,
and health markets. The company's 33,000 employees support vital
missions for government and commercial customers. Headquartered in
Reston, Virginia, Leidos reported annual revenues of approximately
$10.19 billion for the fiscal year ended December 28, 2018. For
more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career
decision. That's why we craft compensation packages that reflect
the importance of the work we do for our customers. Employment
benefits include competitive compensation, Health and Wellness
programs, Income Protection, Paid Leave and Retirement. More
details are available here .
Securing Your Data Leidos will never ask you to provide
payment-related information at any part of the employment
application process. And Leidos will communicate with you only
through emails that are sent from a Leidos.com email address. If
you receive an email purporting to be from Leidos that asks for
payment-related information or any other personal information,
please report the email to email@example.com .
Commitment to Diversity All qualified applicants will receive
consideration for employment without regard to sex, race,
ethnicity, age, national origin, citizenship, religion, physical or
mental disability, medical condition, genetic information,
pregnancy, family structure, marital status, ancestry, domestic
partner status, sexual orientation, gender identity or expression,
veteran or military status, or any other basis prohibited by law.
Leidos will also consider for employment qualified applicants with
criminal histories consistent with relevant laws.
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