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Marketing Cloud Lead Solution Engineer

Company: Salesforce
Location: Reston
Posted on: September 13, 2020

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Sales Job Details Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Salesforce Marketing Cloud is the world's most powerful digital marketing platform letting you connect to customers in a whole new way. You’ll deliver amazing experiences wherever you and your customers meet – online, in the street or in a mobile app. With Marketing Cloud you can plan, personalize and optimize every single customer journey, creating real-time, relevant communications tailored to what your customers want.

Marketing Cloud gives your people access to customer information that’s updated in real time, providing the intelligence and know-how to deliver highly effective, targeted communications. Advanced planning tools help you to develop one-to-one customer journeys that cross channels – from website to social, in-app to in-store – while drag-and-drop uploading, editing, previewing and automatic content expiration give you complete control over the form and content of your messages.

Lead Solutions Engineer - Marketing Cloud (Public Sector Accounts)

The Public Sector Solutions Engineering Specialist (Pre Sales) team is an innovative group of professionals at the heart of the Public Sector’s industry leading solutions. This talented team is looking for someone who can help Salesforce Public Sector customers and prospects develop and implement strategies to take their digital marketing efforts to an entirely new level. The Solution Engineers develop unique solutions that help our customers connect with their customers in new ways. The SE world is a dynamic, ever changing environment where expertise in design, business consulting and technology is leveraged every day to drive the innovation.

Responsibilities

The Public Sector Marketing Cloud Solution Engineer plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key public sector accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solution Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. The Solution Engineer focuses primarily in these three areas:

Business Problems Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.

Innovation Management:  Bring rigor to a client’s decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.

Connect Experiences:  Demonstrate through software demos and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps

“Solutioning” is fundamental to the Public Sector Marketing Cloud SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer. The Solutions will leverage the Marketing Cloud technology to address the core marketing challenges and objectives that are uniquely identified for each customer.

Minimum Requirements

BS. Computer Science, Software Engineering, MIS or equivalent work experience preferred

Previous experience as a senior sales engineer

Pre-sales consulting experience with experience focused exclusively on the digital space

Preferred Requirements:

Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients across the organization from C Level stakeholders, while also working with product and systems owners to drive change

Demonstrated success driving organizational change within client organizations

Past experience in organizational design consulting, process design and optimization, digital governance, and team dynamics a strong plus

Assisting the partner to assess fit of our solutions within the more global offering of the strategic partner

Analyze, structure, and negotiate long-term technology roadmap initiative with clients and partners

Ability to understand, communicate and manage across the entire project lifestyle

Broad knowledge of technology trends and relevance to clients businesses

Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment

Strong understanding of user research, user-centered design principles and online consumer behavior

?New business opportunity identification

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Posted 9 Days Ago

Full time

JR68176

About Us Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, Reston , Marketing Cloud Lead Solution Engineer, Other , Reston, Virginia

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