Senior Business Analyst

Company: Altruista Health
Location: Reston
Posted on: September 13, 2020

Job Description:

Altruista Health is seeking just the right Senior Business Analyst to join our team as the company grows. We offer an exciting environment in healthcare technology where we currently provide the industry’s largest and most widely adopted care management and population health platform. Our solutions are positively impacting the lives of 70 million American health plan members and we continue to innovate. If you are looking for an inspiring and challenging work culture, we invite you to explore Altruista Health. Headquartered in Reston, Virginia (D.C. area), we offer the following:

Competitive compensation

High-quality healthcare plan

Dental and vision plans

FSA and HSA spending accounts

100% company-paid disability and life insurance coverage

401(k) plan with a 4% match and no waiting period

Generous PTO and paid holidays

Employee assistance program

Advocacy program to help navigate the healthcare system

State-of-the-art offices with sit/stand desks

Employee development and recognition opportunities

Corporate social responsibility program

POSITION SUMMARY

Under the supervision of the Associate Vice President, Business Analysis Team, the Senior Business Analyst (BA) will be the key project stakeholder responsible for the conversion of customer business and technical requirements to functional solutions in association with the implementation and/or continued utilization of Altruista Health solutions. Project types include but are not limited to new client installations; upgrades to existing Altruista Health solutions; consultative services engagements, pre-sales initiatives and product development/release management operations. The BA will act as the primary contact between the client, Altruista Health, and other external partners relative to the project business and technical requirements, responsible for requirements elicitation, modeling, management, communication and traceability to functional solutions. Highly skilled as both a business and functional solution expert, the BA applies professional principles, practices, and techniques, leading both Altruista Health and its partner client team members to eliminate barriers and ensure delivery of solutions through best practice recommendations that positively affect the client business operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Act as the primary contact between the client, Altruista Health, and other external partners relative to the project business and technical requirements, responsible for requirements elicitation, modeling, management, communication and traceability to functional solutions

Partner with customer users and subject matter experts to identify and document customer requirements and processes that support their business goals and objectives, utilizing a combination of industry best practices and Altruista Health standard operating procedures

Partner with Altruista Health Product Management, Development and Quality Assurance staff, when necessary, in conjunction with the development of/enhancement to Altruista Health solution features related to customer-defined requirements and product enhancement requests

Leads all product troubleshooting and issue management activities for the duration of any assigned projects

Provide input into the definition and management of project plans

Support solution testing and documentation activities as needed

Provide training, internal and external (client), relative to Altruista Health solutions and operational procedures; acts as a mentor to newly hired Altruista Health staff members

Promote organizational improvement efforts through the development of/enhancement to standard Altruista Health implementation and/or product development processes, policies and procedures

Support the creation of statement of work content, as requested, for assigned projects, ensuring scope, deliverables, assumptions, risks and resource needs are clearly defined

Effectively engage with decision-maker level contacts in assigned project organizations

Keep current on Healthcare Information Technology concepts, trends and industry changes, particularly those related to the care coordination and Medicaid/Medicare/Duals domains

Other work related duties as assigned

MINIMUM QUALIFICATIONS Bachelor’s Degree in Computer Science, Information Systems, Healthcare Management or related field

Master’s Degree preferred

7-10 years of related professional experience

Experience in the health care domain including Medicaid, Medicare and Duals

Care Knowledge of clinical & provider systems is beneficial

Experience with SDLC methodologies, best practices standards for creating User Stories, Business Requirements Documents, and Change Requests

Experience with Testing Tools such as HP ALM, JIRA or Bucket etc.

KNOWLEDGE and SKILLS

Strong analytical, requirements management, and decision making skills

Must have excellent knowledge of MS Project, MS Word, MS Excel, MS Visio

Maintains a high level of confidence and is able to communicate ideas and influence decisions both horizontally and vertically within the Altruista Health organization

Ability to multitask and prioritize day to day tasks as well as milestones that require focus on deliverables, extensive testing, on-site client workshops

Ability to pay attention to details, clearly define business need and solution approach (standard configuration, workaround, or custom enhancement)

Data driven analysis, SQL skills and/or hands on experience with Business Intelligence Reporting Tool is a plus

Must be able to able to create user stories and business requirements that are precise, not ambiguous, testable, traceable, and foremost, in line with the high level vision & scope of the project

Ability to work with offshore teams and client in various time zones

Ability to lead others and direct work

CERTIFICATION Certification in Business Analysis (e.g. CBAP) preferred

WORK ENVIRONMENT  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The tasks will generally be performed in a typical office environment.

LOCATION/TRAVEL

While Altruista Health is located in Reston, VA, you may live anywhere in the U.S., but you must be willing to travel to the client location on a regular basis.

DISABILITY SPECIFICATIONS

Altruista will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Keywords: Altruista Health, Reston , Senior Business Analyst, Other , Reston, Virginia