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Sr. UX Researcher

Company: Randstad
Location: Reston
Posted on: June 1, 2021

Job Description:

Sr. UX Researcher

**job details:**

+ location:Reston, VA

+ salary:$60 - $65 per hour

+ date posted:Friday, April 9, 2021

+ job type:Contract

+ industry:Health Care and Social Assistance

+ reference:833012

**job description**

Sr. UX Researcher

job summary:

Randstad Technologies is looking for a senior UX researcher to support our healthcare insurance client in Reston, VA. This is a long term contract opportunitiy, and while this role will be remote for the outset, when our client returns to the office, this role must sit onsite in Reston, VA.

We look forward to talking to you about this role if you as passionate about the user expereince, and enjoy thinking and working in complex systems to identify and resolve problems. This is in an agile environment, so we are looking for fast learners who are excited to learn about and try out new technologies, processes, and ideas.

This is a highly collaborative team, so we are looking for someone who likes to use your expertise to mentor others and are motivated primarily to improve products for our customers.

location: Reston, Virginia

job type: Contract

salary: $60 - 65 per hour

work hours: 8am to 4pm

education: Bachelors


We are UX/UI Center of Excellence team in our organization. We are looking for a Senior UX Researcher to focus on UX strategy, UX research and usability studies. Our team is highly visible within the organization. This role is expected to make significant contributions to organizational objectives directly affecting the user experience and our products.

Our UX team has strong consensus from the executive level that enables us to deliver exceptional experiences for our customers and users. We provide products that delight and exceed customer expectations, and take on complex customer, business, and design problems. We are leaders with vision and continuous learners, always seeking to improve processes and methodologies.

What you will do:

- Apply your expertise and knowledge of research methodologies, human factors, the user-centered design process, and statistics to product and customer service design in an Agile working environment.

- Collaborate with stakeholders, product management, customer support to address user pain points and inform opportunities.

- Independently and collaboratively plan, execute, and analyze research activities and deliverables across products.

- Perform qualitative and quantitative data analyses to improve customer and user experiences.

- Undertake comparative and competitive analyses to evaluate industry and non-industry products and experiences.

- Evolve our User Research practice with input into planning, methodology, deliverables, and more.

- Work closely with product teams and UX designers to identify strategic research opportunities, define objectives and build hypotheses.

- Analyze data and generate insights towards product roadmap to think about short-, medium- and long-term product strategy.

- Identify what's important and prioritize discoveries for upcoming design and future research.

- Tell the story of the data through collaboration with UX designers for leadership and peers.

- Own UX measurement by adapting UX/UI processes and Google Analytics.


+ Experience level: Experienced

+ Minimum 7 years of experience

+ Education: Bachelors


+ Marketing

+ Ux


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Keywords: Randstad, Reston , Sr. UX Researcher, Other , Reston, Virginia

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