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Client Account Specialist

Company: Cooley
Location: Reston
Posted on: June 3, 2021

Job Description:

Client Account Specialist

Cooley is seeking a Client Account Specialist to join the Accounting team.

Position Summary: Responsible for assisting Client Account Manager and Client Account Supervisor in client billing. Specific duties include, but are not limited to, the following:

Position Responsibilities:

  • Responsible for all billing aspects for designated billing attorneys: distribution, logging, preparation, processing, and mailing of client billing.
  • Provide prompt and accurate assistance to attorneys, clients and staff in resolving complex billing problems by providing billing analysis/adjustments.
  • Research all inquiries regarding past and present billing.
  • Provide guidance and training to new billing attorneys as necessary.
  • File and prepare past month's billing for electronic scanning.
  • Review and summarize engagement letters pertaining to special financial agreements.
  • Implement and maintain special fee and cost rate structures.
  • Implement and maintain client and matter database.
  • All other duties as assigned or required.

Skills & Experience


  • Available to work overtime, as required.
  • After orientation at Cooley LLP, exhibit proficiency in Microsoft Word, Microsoft Excel, Outlook, DTE, Adobe Acrobat, FileSurf and other Firm applications.
  • High school diploma or equivalent.
  • Prior experience with the principles of billing, accounts receivables, accounts payables, internal costs, collections, billing rates and client maintenance procedures:
  • Billing Coordinator I: Minimum 1 year prior billing/accounting experience
  • Billing Coordinator II: Minimum 5 years prior billing/accounting experience with proven mid-level expertise
  • Billing Coordinator III: Minimum 10 years prior billing/accounting experience with proven senior-level expertise


  • Associate or Bachelor degree strongly preferred.
  • Prior law firm experience helpful.
  • Previous 3E and electronic billing experience preferred.
  • 10 key by touch.


  • Must be able to successfully maintain and promote attorney and client relations.
  • Excellent organizational, communication and writing skills.
  • Ability to work independently and under pressure.
  • Must possess excellent follow-up skills.
  • Ability to interact and work well with vendors and co-workers.

Cooley offers a competitive compensation and excellent benefits package.


Keywords: Cooley, Reston , Client Account Specialist, Other , Reston, Virginia

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