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Engagement manager- Government Services

Company: Akamai Technologies Inc
Location: Reston
Posted on: June 6, 2021

Job Description:

Would shaping the online strategies of Government organizations excite you?

Would you like to work with cutting-edge technology?

Join our prestigious Government Services team

Our customer-centric team builds innovative and tailored solutions for our customers to help them achieve their vision.We collaborate to understand our customer needs and to deliver results and possibilities for their growth and success.We build trusted relationships through clear communication, honesty and listening to our customers.

Partner with the best

As an Engagement Manager, you will maximize value, retention and growth throughout the customer lifecycle. You will help build, innovate and evolve customers' performance and security strategies. Becoming an industry expert, you will find joy in delivering innovative outcomes for customers through trusted relationships, business acumen, and operational focus.

As an Engagement manager- Government Services, you will be responsible for:

  • Establishing key strategic relationships, building and maintaining a project pipeline and delivering customer targets effectively
  • Partnering with pre-sales to educate customers on Akamai services and solutions
  • Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements
  • Being the central point of contact for the customer and cross-functional teams
  • Owning program management and being a trusted advisor, ensuring customers get maximum value out of Akamai solutions

Do what you love

To be successful in this role you will:

  • Have U.S. CITIZENSHIP due to legal requirements of our customer base
  • Demonstrate an understanding of consulting process to identify the best solutions and ensure customer success
  • Show experience managing and delivering technical customer projects successfully
  • Demonstrate understanding of network technologies, web performance, web security, methodologies or architectures
  • Be a natural communicator with an ability to build trusting relationships and ensuring customer success
  • Be a team player with an ability to work independently and as part of a remote team
  • Possess an excellent technical aptitude and a desire to constantly learn new technologies

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

Keywords: Akamai Technologies Inc, Reston , Engagement manager- Government Services, Other , Reston, Virginia

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