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Collections /Accounts Receivable Specialist

Company: Ampcus Incorporated
Location: Reston
Posted on: June 6, 2021

Job Description:

Description:

Client is looking for a positive, upbeat, Collections and Accounts Receivable Specialist. Candidate should enjoy working in a challenging environment, embrace problem solving, and possess a great customer service attitude. Primary responsibilities include making telephone and email outreach to delinquent accounts, and researching/resolving account balances, posting account adjustments, and ad-hoc billing. As a key player in a small team, candidate should possess the ability to multi-task, work efficiently under pressure and be a strong team player. The ability to work overtime with short notice is required. Resume must clearly outline the required skill/experience

Profiles: 2 -4 year AR Collections specialist with high volume call experience, customer service oriented, attention to detail, problem solving and adept at dealing with enterprise level collections endeavors.

Responsibilities:

Make a minimum of 35 outbound collection calls each day

Interact with customers by phone and in email

Perform customer account reconciliations and post adjustments in billing system

Reconcile payment adjustments to billing system

Review and resolve customer service inquiries

Accurately sort, manipulate and analyze large volumes of data

Develop and keep current, all standard operating procedures related to assigned tasks

Proactively communicate with management on trends/ activity /challenges

Investigate open payments and resolve discrepancies.

Review, research and accurately process all unapplied and unassigned cash payments

Generate reports on a month's basis detailing activities, progress, and issues from the previous month's activities.

Create invoices according to contract, or transaction details

Assist other team members during high volume periods

Other duties as assigned

Required Experience and Skills:

Minimum of 2 years collections experience with persistent follow-up

Proficient with MS Teams application

Comfortable in a fast paced, heavy workload environment

Working knowledge of accounting concepts (debits and credits)

Substantive experience with performing accurate and efficient data analysis in MS Excel. Must have knowledge of Pivot tables, and formulas

Detail oriented and a strong problem solver with a questioning mindset

Strong organization and prioritization with the ability to remain on task

Ability to define problems, collect information, establish facts, and summarize results orally & in writing

Embrace the ability to work independently and adapt to a fast-changing environment

Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency

Ability to define problems, collect information, establish facts, and summarize results orally & in writing

Embrace the ability to work independently and adapt to a fast-changing environment

Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency

Excellent verbal and written communication skills

Preferred Experience and Skills:

Associates degree in Accounting, Bachelors preferred

Experience creating customer invoices/customer billing

Experience with Lawson Accounting Software is a plus

TECHNICAL SKILLS

Must Have

Accounts Receivable

Advanced Excel

Advanced verbal and written communication skills

Associates Degree

Collections

Data manipulation

MS Teams

Payment Adjustments

Nice To Have

bachelor's degree

Lawson

Keywords: Ampcus Incorporated, Reston , Collections /Accounts Receivable Specialist, Other , Reston, Virginia

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