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Access Engineering & Operations Team Lead

Company: Leidos
Location: Reston
Posted on: June 9, 2021

Job Description:

Description

Job Description:

Leidos Corporate Group has an immediate opening for Access Engineering & Operations Team Lead to join our Enterprise Network Services team. In this role, you will provide overall engineering leadership & operational support for a broad range of programs with a focus in load balancing, remote access, full proxy, and authentication services. You will support the full system engineering life-cycle, including requirements analysis, design, development, integration, test, documentation, and implementation following defined best practices and operational workflows.

Primary Responsibilities:

  • Lead Tier 3 engineering and Tier 2 operational support teams. Collaborate with other support teams to document troubleshooting methods and improve first call resolution capabilities
  • Collaborate with business units and other Leidos IT Architecture & Engineering teams to design, code, and test robust, scalable access solutions for both on-premises and cloud-based applications
  • Develop, troubleshoot, and maintain complex scripts and policies
  • Develop and maintain process, support and troubleshooting documentation related to the F5 platform and related services
  • Configure, monitor, and maintain redundant Big-IP Viprion & VE platforms, with a focus on LTM, APM modules.
  • Engage vendor support and perform packet captures, web traces and review logs
  • Interface with vendor for license management, annual maintenance and professional services requirements
  • Develop and maintain roadmaps for additional capabilities, upgrades and lifecycle maintenance
  • Ensure continued compliance with Sarbanes-Oxley (SOX), NIST 800-171,  and other regulations
  • Manage Engineering and Operations support queues. Ensure team is meeting SLOs
  • Provide input for weekly activity reports, monthly operational reviews and other data calls as needed
  • Maintain and participate in on-call support rotation for major incidents related to the F5 platform and related services
  • Perform Root Cause Analysis when necessary and document results for senior management

Basic Qualifications:

  • Bachelor’s degree with 12+ years’ of relevant experience in Information Technology and Network Engineering. Additional years of relevant experience will be considered in lieu of Bachelor’s degree
  • Moderate knowledge of cloud technologies (both public and private) –  AWS, Azure, VMware vSphere.
  • Basic knowledge of web application design – HTML5, CSS, XML, JSON, AJAX.
  • Scripting or programming background (especially in TCL) –  PHP, .NET, Javascript.
  • Advanced understanding of network and application security principals.
  • Authentication protocols and technologies  –  SAML, RADIUS, Kerberos, NTLM, PKI, OTP.
  • Advanced understanding of Remote access protocols and technologies – SSLVPN, TLS, DTLS, IPSec.
  • Strong analytical and trouble-shooting skills.
  • Basic knowledge of the Linux environment.
  • Basic knowledge operating troubleshooting tools – Fiddler, HTTPWatch, Wireshark, Splunk.
  • ITIL Change & Configuration Management.
  • Experience leading a small to medium sized team, including personnel decisions, annual reviews & day-to-day operations oversight.
  • US Citizenship is required and able to obtain security clearance.

Preferred Qualifications:

  • Experience with F5 LTM, APM & VPN deployments in a large Enterprise or Government environment
  • Experience with automation tools such as Puppet, Chef and Ansible
  • Experience with Active Directory Federated Services (ADFS)
  • Current or former Linux certifications – Linux+, LPIC-2, or equivalent.
  • Current or former network certifications – CCNA, F5-CTS or equivalent
  • Current or former security certifications – CISSP, CISM, CEH, GIAC or equivalent

External Referral Bonus:

Eligible

External Referral Bonus $:

Potential for Telework:

Yes, 100%

Clearance Level Required:

None

Travel:

Yes, 10% of the time

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Software Engineering

Pay Range:

Pay Range $110,500.00 - $170,000.00 - $229,500.00

#Remote

Keywords: Leidos, Reston , Access Engineering & Operations Team Lead, Other , Reston, Virginia

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