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Gainsight Administrator (Remote US)

Company: Mandiant
Location: Reston
Posted on: January 13, 2022

Job Description:

Company Description

Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontline experience and industry-leading threat intelligence to deliver a range of dynamic cyber defense solutions. Mandiant's approach helps organizations develop more effective and efficient cyber security programs and instills---confidence in their readiness to defend against and respond to cyber threats.

Job Description

Are you passionate about security and solving customer problems? Do you want to leverage your software and people skills to solve real world problems at the best security company in the world?--- If so, then read on.---

We are looking for a driven administrator to join our Mandiant Advantage team and have a direct impact on our products and customers' security. In this role, you will work with developers, architects, Customer Success teams, and product management to help Mandiant and our customers find evil and solve crime.--- You will leverage your expertise with system administration and the user analytics platform Gainsight to help our customer teams and users on the front line of cybersecurity that keep millions of users safe every day.--- Our highly collaborative teams rapidly release software in an environment where innovation is applauded, continuous integration is a focus, and you contribute to the vision and direction of our success.

What You'll Do:

  • Perform SysAdmin functions for the Gainsight product across the Mandiant Advantage platform and modules
  • Analyze user activity data to address tactical and strategic questions
  • Manage a community of Gainsight users
  • Engage in architecture sessions, challenge existing solutions, and inspire ideas for future enhancements
  • Collaborate with Product Management, Customer Success, and solutions architects to better serve and engage users on our Mandiant Advantage platform
  • Stay abreast of the latest data analysis trends to constantly grow your skillset

    Qualifications

    Minimum Qualifications:
    • 3 years of SysAdmin experience
    • In depth knowledge of Gainsight PX
    • Strong written and oral communication skills
    • Ability to organize and prioritize multiple tasks and projects
    • Excellent interpersonal and teamwork skills---

      Additional Information

      At Mandiant we are committed to our #OneTeam approach combining diversity, collaboration, and excellence. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

      Minimum Salary: $90,000. Final salary will be determined commensurately with cost of living, experience level, and/or any other legally permissible considerations.

      Incentive Compensation: Eligibility for annual bonus subject to individual and company performance; eligibility for award of Restricted Stock Units subject to eligibility requirements, approval from Mandiant's Compensation Committee, and vesting terms

      Benefits: Employer subsidized benefits include Medical, Dental, Vision, Life, and Disability Insurance.---Subject to eligibility requirements, Mandiant also offers the ability to participate in 401(k), Flexible Spending Accounts, Health Savings Accounts, Dependent Care Spending Accounts, and Employee Stock Purchase Program.---Mandiant also provides Paid Time Off, Flexible Paid Sick Time, and Paid Holidays.
      • Disclosure as required by sb19-085 (8-5-20)

Keywords: Mandiant, Reston , Gainsight Administrator (Remote US), Other , Reston, Virginia

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