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Salesforce Functional solution Architect

Company: Wipro Technologies
Location: Reston
Posted on: January 15, 2022

Job Description:

Title: Sr. Consultant, Salesforce Functional Solution Architect - (Remote/Travel)About Wipro LimitedWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting, and business process services company. Our Salesforce experts combine experience design, industry solutions, multi-cloud cross-platform engagements, legacy modernization, and digital integration to help our clients simplify their transformation roadmap, accelerate their transition to the new, and enable them to create what matters. Wipro is recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, with over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.Brief Summary of Role: - -Wipro Functional Solution Architects are tasked with facilitating requirements development sessions to gain an understanding of our customer's current state processes and technology in the CRM space, and supporting the implementation work that follows. The FSA will elicit current state pain points and uncover gaps in CRM best practices. The FSA will initiate and lead design discussions with the technical team and be responsible for documenting solution options. When appropriate, they will also produce more detailed supporting materials such as business process diagrams, wireframes and other context diagrams. -As a Certified Salesforce Consultant, the -FSA -should efficiently synthesize both technical and business information and present implementation needs and options confidently. The -FSA -is able to -present complex information equally well -to -an executive -audience or a developer community. The -FSA -has hands on experience implementing -Salesforce.com functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during -all phases of a project. -Responsibilities: - -The -FSA -will work onsite and remotely with customers to elicit and analyze their requirements, develop designs, and implement -Salesforce.com. - -Building -a clear requirements development strategy for each customer engagement. -Leading -discovery workshops, which -includes -the facilitation of large audiences, solution presentations, and prototype demonstrations. - -Organizing -and driving -process reengineering sessions - -Identifying -and -creating an -inventory -customer process pain points and gaps in best practices. - -Defining Personas. -Documenting requirements in -User -Story format. -Performing -rapid analysis and decomposition of complex business information into technical process components. - -Performing -business process modelling, -user experience modeling and basic technical architecture diagramming. - -Interpreting -technical and business strategy roadmaps and applying -a detailed technical solution. - -Building and demonstrating prototypes in -Salesforce. - -Presenting -to C Suite level audiences as well as technical teams. - -Participating -and guiding -customers -through -user acceptance test planning -and execution -Leveraging -multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities) - -A strong understanding of Salesforces capabilities and limitations. -Experience in -several -global -Salesforce -implementations -comprised of the following: - -SFDC -Sales Cloud - -SFDC -Service Cloud (including CTI) - -SFDC -Communities - -3rd -Party -App -Integration -Data Migration -Force.com -Custom -Development - -Education and Required -Experience: - -Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent -preferred -8+ -years of experience -as a -CRM -Business Analyst or -Product Owner -for -mid-to-large sized -organization(s) -5+ years -of -Salesforce.com -consulting experience -leading -business -transformation projects - -Experience with -Salesforce.com configuration -and -familiarity -with -Salesforce.com custom developmentSales Cloud expericne is required.Experince working in a scrum setting is required.Pitcher (App exchange application) is required. -Experience with other CRM software (Siebel, Clarify, -Vantive, Peoplesoft, NetSuite, RightNow, etc.) - -Experience developing LOE's in conjunction with -the -technology team -Excellent -presentation and communication skills - -Familiarity with enterprise integration tools and extract, transformation and load (ETL) tools - -Familiarity with application development with JavaScript, XML, HTTP, Java, C++, ASP, SQL - -At least 5 Salesforce.com Consultant Certifications -Located and able to work in USA/ Canada from a home office and able to travel on average of 40% post COVIDNOT ELIGIBLE FOR VISA SPONSORSHIP - -We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Keywords: Wipro Technologies, Reston , Salesforce Functional solution Architect, Other , Reston, Virginia

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