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Shared Services Operations - Business Intelligence - Associate

Company: Fannie Mae
Location: Reston
Posted on: January 15, 2022

Job Description:

Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

Job Description

As a valued colleague on our team, you will gather customer requests and collaborate with your team to determine solutions to solve business needs, use applications and BI tools to explore and understand data, and collaborate with the team to prepare plans to find solutions.



The Shared Services Operations - Business Intelligence - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities

Assist with identifying and addressing customer needs, and strive to do what's right for our customers.
Coordinate activities with team to design, develop, and maintain business intelligence (BI) applications and tools.
Support developing and implementing automated business processes and mechanisms to generate meaningful reports to help us deliver on Fannie Mae's vision and purpose.
Compile data and analyses to drive business decision-making capabilities.
Assist with identifying, researching, and resolving technical problems.



Desired Experiences

Bachelor degree or equivalent in computer science, software engineering, information systems, mathematics, or statistics


Experience in Agile working environment
Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI
Skilled in creating and managing databases with the use of relevant software such as MySQL
Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software
Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
Ability to transform business processes using BPA, RPA, or other technology-enabled automation
Experience gathering accurate information to explain concepts and answer critical questions
Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
Programming including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data


Skilled in Tableau
Skilled in SQL
Skilled in Alteryx for data analytics applications
Skilled in TOAD SQL database management tool
Skilled in Excel
Experience using JIRA
Experience using SharePoint
Experience with Python
Experience using AWS

Additional Information

Job RED ID: REF8704G

The future is what you make it to be. Discover compelling opportunities at

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at

Keywords: Fannie Mae, Reston , Shared Services Operations - Business Intelligence - Associate, Other , Reston, Virginia

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