Systems Engineer

Company: Qualtrics Clarabridge
Location: Reston
Posted on: January 16, 2022

Job Description:

About us:

At Clarabridge we support your autonomy, independence, and growth. As a purely commercial firm, there are no timecards or clearances, and we offer unlimited PTO and flexible work arrangements. Professional development opportunities include conference travel and dedicated time for independent projects. Perks include free coffee, sodas, and snacks, a pool table, waffle Fridays, a gym, and proximity to the Wiehle Avenue Metro station. Finally, as a member of an engineering team at a medium-size company, you will be able to have significant direct impact on technology and customers and will help shape the direction of our product at Clarabridge. We are proud to be recognized with a Glassdoor Employees' Choice Award for the Best Places to Work in 2022.

About the role:

We use a variety of configuration, deployment, and version control tools to make systems engineering tasks easier. The most well-known of these include Chef and Ansible for configuration management, Jenkins for deployment, Vault for secrets management, and a combination of Prometheus, Server Density, and Zabbix for monitoring. We also use a number of other tools and are open to adding to the list as needed.

What you'll do:

Provisioning, configuring, and deploying servers and networks in our data centers around the world

Managing and troubleshooting our worldwide systems footprint, including networks, VMs, and bare metal machines

Establishing and implementing best practices for systems management, patching, and upgrades

Collaborating with colleagues both locally and abroad to ensure uptime and reliability

Working with our development teams to ensure that deployments are smooth, efficient, and high quality every time

Rolling out and using new management frameworks to improve our operations processes and capabilities

About you:

Here are a few items that are the minimum standard for this role:

Bachelor's degree or equivalent from a reputable school in Computer Science, Engineering, Information Technology, Mathematics, or other technical field

Multiple years of linux systems administration experience. Windows experience a plus too.

Well-versed in running large scale environments

Like to collaborate with others

Curious by nature, love to educate and be educated, enthusiastic about the possibilities

Nice-to-haves:

We are happy to educate and mentor you in the following areas if you don't already have exposure:

Container management and monitoring

Windows system administration

Deployment pipelines

Git

Distributed databases (Elastic and Mongo)

Scrum and Kanban

PCI, ISO, HiTrust, SOC, and other security certifications

PI157516292

Keywords: Qualtrics Clarabridge, Reston , Systems Engineer, Other , Reston, Virginia