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Resource Supervisor

Company: Analysts
Location: Reston
Posted on: May 8, 2022

Job Description:

Title: Resource SupervisorLocation: REMOTEContract: 6 months Overview: The Resource Supervisor responsible for fulfillment of coworkers and partners in a specified solution domain within Field Services. The Resource Supervisor works closely with the Services Manager and Project Managers on tactical solutions for resource fulfillment and maximizes the utilization of billable resources. They work with services management to ensure the technical development for an assigned team. Responsibilities:Assign or approve staffing assignments with the appropriate CDW coworkers and partners to meet project requirements, customer expectations and timelinesMaintain billable resources schedulesEnsure timely and accurate invoicing of clients through time and expense approvalReview and collaborate with services management on resource capacity issuesFacilitate the selection, screening, and engagement of partner resources for projectsEnsure team engineering utilization targets are metIdentify opportunities to develop coworkers' skills to provide relevant solutions for clientsEnsure projects are staffed in a timely manner based on predefined prioritiesSupport project delivery methodology, operational training, and process compliance for assigned teamEnsure that best practices are incorporated and sharedIdentify and communicate staffing trends within domainSupport Services Operations vision, goals, and strategiesContribute to Services Operations team meetings and best practicesReview scheduling tool for availability gaps and project bookingsWork with peers to maximize total utilization company wide Skills and Knowledge:Maintain a positive work environmentStrong leadership, operational, and influencing skillsStrong oral and written communication abilityExcellent problem-solving skills and follow throughAbility to identify and creatively resolve staffing issuesProven negotiation skillsMeasurements and TargetsBillable utilizationProcess complianceTime to staff Qualifications:Bachelor's Degree or equivalent experience requiredMinimum of 3 years' experience in a similar support role for a professional services organization preferredProficiency in Microsoft Office Suite Preferred Qualifications:Associate degree in a business related (project management) program

Keywords: Analysts, Reston , Resource Supervisor, Other , Reston, Virginia

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