Service Desk Officer
Company: NES Associates
Location: Reston
Posted on: June 13, 2022
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Job Description:
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Suitability:
No Suitability Required
Public Trust/Other Required:
Job Family:
Help Desk
Job Description:
Required Qualifications:
* Education requirement AA/AS
* 3+ years of experience
* The following skills / prerequisites are required:
* Excellent verbal (Phone customer interaction skills) and written
communication skills.
* Experience with general information technology.
* Willingness to work in Northern Virginia (west of Tysons Corner
up to and including Dulles Airport Vicinity)
* Ability to work both as part of a team and independently
* Must be 8570 compliant (IAT Level 2) by date of security
indoctrination with any necessary Computing Environment (CE) for
certification
Desired Qualifications:
* Experience with WAN / LAN / Networking Technologies.
* Experience with MS Windows, Linux, or Solaris Administration.
* Experience with LAN Cabling (CAT5, Fiber, Ethernet etc.)
* Experience using SolarWinds or other IT Management system
* Experience using ServiceNow or other ticket-tracking system
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA VA Reston
Additional Work Locations:
COVID-19 Vaccination: GDIT does not have a vaccination mandate
applicable to all employees. To protect the health and safety of
its employees and to comply with customer requirements, however,
GDIT may require employees in certain positions to be fully
vaccinated against COVID-19. Vaccination requirements will depend
on the status of the federal contractor mandate and customer site
requirements.
We are GDIT. The people supporting some of the most complex
government, defense, and intelligence projects across the country.
We deliver. Bringing the expertise needed to understand and advance
critical missions. We transform. Shifting the ways clients invest
in, integrate, and innovate technology solutions. We ensure today
is safe and tomorrow is smarter. We are there. On the ground,
beside our clients, in the lab, and everywhere in between. Offering
the technology transformations, strategy, and mission services
needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or veteran status, or
any other protected class.
Keywords: NES Associates, Reston , Service Desk Officer, Other , Reston, Virginia
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