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Lead Copy/Scan Document Specialist

Company: Epiq
Location: Reston
Posted on: June 13, 2022

Job Description:

It's fun to work at a company where people truly believe in what they -are doing!

Job Description:
Provide maintenance of data, records, and files necessary to provide servicing to the assigned client team or department. This position will perform duties as a lead relating to the implementation, and management of all aspects of document control and records management throughout the information lifecycle for physical or electronic records.

Evaluates current active records system for compliance by taking inventories and reviewing information retrieval needs
Monitor - and - listen - to - customers - to - understand - inquiries - and - requests - in - order - to - provide - accurate information about the firm's records and prompt assistance
Coordinates information creation, receipt, storage retrieval and disposition
Ensures security and preservation of records in records centers and inactive records
Works - with - departments - on - special - information - research - and - retrieval - projects - to - ensure - that - all information needs are met
Exhibit excellence in customer service and the ability to serve others
Ensures application of retention schedules to inactive records. Answer verbal, telephone, written and E- mail inquiries, regarding records requests in an efficient manner
Prepare new files within the records system guidelines
Other duties as assigned

Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
Flexibility in dealing with simultaneous projects
Attention to detail
Ability to function with a high level of patience, tact and diplomacy in handling any "complaint" situations
Excellent communication (verbal and written) and organizational skills.
Detail oriented and exceptionally attentive to accuracy.
Ability to learn skills quickly.
Ability to manage multiple tasks.
Customer service and enthusiasm.
Ability to routinely stand, bend and stretch
Ability to lift or move 40 lbs. or greater
Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.

3+ years' experience in law firm records management
Prior supervisory experience (preferred)
Previous experience utilizing legal-specific records management systems (preferred)
High School Diploma or equivalent (4 years of college preferred)
Successful candidates must be fully vaccinated from COVID-19 as a condition of employment prior to the start date.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. - Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Keywords: Epiq, Reston , Lead Copy/Scan Document Specialist, Other , Reston, Virginia

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